Cultural competence - ANS Having awareness of ones own culture identity and views about difference, and the ability to learn and build on the varying cultural and community norms
Ethnocentrism - ANS The belief that ones own cultural values, beliefs, and behaviours are the best an...
Cultural competence - ANS Having awareness of ones own culture identity and views
about difference, and the ability to learn and build on the varying cultural and community norms
Ethnocentrism - ANS The belief that ones own cultural values, beliefs, and behaviours are
the best and preferred and most superior
Cultural bias - ANS Belief that values of a certain culture must guide the situation or
decision
Trends that increase the urgency to address culturally sensitive health care - ANS 1.
Diversity is more visible and more frequently encountered
2. Widening gaps in health outcomes for various cultural groups
Health Disparities - ANS The lower quality care provided to minority population even when
access related factors are controlled
What is the first step towards cultural competence - ANS Increasing awareness
Race - ANS The physical characteristics such as hair colour, skin colour, body proportions.
It denotes superiority and inferiority
Cultural racism - ANS Prejudice by those with power against another racial, religious, or
social group, demeaning their culture and at times attempting to change it, substitute it, or
eradicate it
Marginalization - ANS Process through which persons are peripheralized on the basis of
their identities, associations, experiences, and their environments
Marginalized groups in Canada - ANS Immigrants, Refugees, Aboriginal, Homeless
Minority - ANS Being disadvantaged, underprivileged, decimated against, exploited, or
disempowered in governing structures
Ethnicity - ANS Refers to a social group having a common national or cultural tradition
Culture - ANS Any group of people where there are common values and ways of thinking
and acting that differ from those of another group
,5 Essential elements of cultural competence - ANS 1. Valuing cultural diversity
2. Having the capacity for cultural self-assessment
3. Being conscious of the dynamics when cultures interact
4. Having institutionalized cultural knowledge
5. Developing adaptations in service delivery that reflect an understanding of cultural diversity
The assumption of cultural competence - ANS That competence transforms knowledge
and understanding into effective health care responses and interventions
Levels of cultural competence - ANS 1. Individual
2. Organizational
3. System level
4. Team level
Individual level of cultural competence - ANS Underlying theme that health care providers
need to understand the issues and apply the knowledge in order to enhance their own practice
and help develop the profession
Organizational level of cultural competence - ANS Focuses on systems within the health
care delivery processes and emphasizes the need for organizational change by zeroing in on
organizational structure, governance, policy, and programs.
Goal of organizational level of cultural competence - ANS To increase access and capacity
System level of cultural competence - ANS Beyond health care organization. Focusses on
recruiting minority students to health professionals and examining curriculum content
Team level of cultural competence - ANS Creating an environment that promotes healthy
dialogue on differences by setting up mechanisms in the care process allowing the exchange of
diverse viewpoints and knowledge
Cultural blindness - ANS Don't think diversity matters (blind to it)
Cultural destructiveness - ANS Any action that negates, disparages, or purges cultural
practices different from their own
Cultural precompetence - ANS The realization of weakness in working with other cultures
Cultural incapacity - ANS Unintentional cultural destructiveness with a paternal attitude
towards other groups
Cultural proficiency - ANS Cultures are held in high esteem. Constant development of new
approaches and seeking to add to knowledge base
, Everyday racism - ANS Reflected in unconscious assumptions and practices that
systematically exclude individuals from particular events
Multiculturalism - ANS A condition in which many cultures coexist in society and maintain
their cultural differences
Phases of multiculturalism - ANS 1. cultural preservation
2. Group relations
3. Anti-racisms
4. Integration
Phase 1 of multiculturalism - ANS Cultural preservation - Support for cultural activities and
for language and heritage education
Phase 2 of multiculturalism - ANS Group relations - Recognition that multiculturalism
belonged to everyone, there was an increased call for cultural sensitivity and those in the
mainstream were encourages and understand and respect the diverse cultural groups.
Phase 4 of multiculturalism - ANS Integration - 3 overall goals: identify, social justice, and
participation
Cultural literacy/Traditional view - ANS Emphasis on HCP becoming knowledgeable about
the cultures of their patients and learning about their lifestyles and culturally determined health
beliefs and behaviours. Culture is a central concept and is the key to understanding differences.
Postmodern/Relational approach of cultural literacy - ANS Based on the belief that culture
is individually and socially constructed. Focuses on the structure and content of the clinical
encounter. Highlights continually changing and evolving nature of cultures.
ethnic matching - ANS Based on the assumption that cultural differences between patient
and HPC can lead to miscommunication, misdiagnosis, and inappropriate care
Assimilation - ANS Cultures come to resemble those of another group/culture
Cultural literacy - ANS The ability to understand and participate fluently in a given culture
Cultural mosaic - ANS Term used to describe the wide array of ethnic groups, languages
and cultures that co-exist within Canadian society with each group retaining its distinct heritage.
Cultural relativism - ANS The principle of regarding the beliefs, values, and practices of a
culture from the viewpoint of that culture itself
Explanatory Model of illness - ANS The manner in which patients explain their health
conditions and consequeces
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