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GEB 3213 Exam 2 – Trammell Questions with Correct Answers
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GEB 3213 Exam 2 – Trammell Questions with Correct Answers
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GEB 3213 Exam 2 – Trammell Questions with CorrectAnswers
What are approaches to communication dictated by? Correct Answer-
Cultural contexts - the cultural norms
Why does the US prefer the direct approach? Correct Answer-Because
we value sincerity and openness.
The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________ fashion. Correct
Answer-Linear
chronological & narrative
What is unique about the indirect approach in regards to other cultures?
(2) Correct Answer-1. Point Not at beginning
2. Prioritizes vital cultural norms.
Indirectness may include what? (5) Correct Answer-1. Deliberate use of
ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business
,Why is ambiguity used in the indirect approach? (5) Correct Answer-1.
Takes pressure of responsibility off the reader/writer.
2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and skill to the reader.
5. Suggest reader to pay attention to whats not said
What is paralanguage? Correct Answer-Vocal Qualifiers and
Vocalizations.
List some vocal qualifiers. Correct Answer-Pitch, volume, velocity
List some vocalizations. Correct Answer-Non-word vocalizers and
fillers
i.e. "uh-huh"
How does the US view high pitch?
How does the French? Correct Answer-US: Speaker is
uncertain/doubtful
It it typical.
How can nonword vocalizers be misinterpreted? Correct Answer-US
"uh-huh" is good but in Japan it means Yes
, How is eye contact seen in the US?
In Japan? Correct Answer-US: Honesty
Japan: Invasion of privacy; rude
What is different in regards to gestures between the US, Japanese and
Middle Eastern business culture? Correct Answer-Middle East:Use very
large gestures, touch listener,
US: not as expressive, still uses forceful gestures (drumming to
underline point)
Japan: Very few gestures
What are the different categories of nonverbals? (5) Correct Answer-1.
Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics
What are some other nonverbal considerations we should make in
meeting with people from other countries? (4) Correct Answer-1. Use of
office space
2. Silence
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