SHRM-CP – Organization [20%] Study Guide Test.
Alternative dispute resolution (ADR) - CORRECT ANSWER Third party resolution (7 ADR Options) Refers to looking outside the courtroom to resolve a dispute.
Analytics - CORRECT ANSWER Tools that convert metrics to be used fordecision support by...
Alternative dispute resolution (ADR) - CORRECT ANSWER Third party resolution (7 ADR Options) Refers
to looking outside the courtroom to resolve a dispute.
Analytics - CORRECT ANSWER Tools that convert metrics to be used fordecision support by adding
context orfurther subclassifying comparison groups.
Arbitration - CORRECT ANSWER Procedure in which disputes are
submitted to one or more impartial
persons for final determination.
At-will employment - CORRECT ANSWER Common-law principle stating that
employers have the right to hire, fire,
demote, and promote whomever they
choose for any reason unless there is a
law or contract to the contrary and
employees have the right to quit a job at
any time.
Bias - CORRECT ANSWER Occurs when an appraiser's values,
beliefs, or prejudices distort performance
ratings.
"Big data" - CORRECT ANSWER High-volume, high-velocity, and high-
variety information assets that require
innovative forms of information
, processing for enhanced insight and
decision making.
Blogs - CORRECT ANSWER Broadcast-style communications that enable authors to publish
articles,opinions, product or service reviews, etc.,on a web page.
Business case - CORRECT ANSWER Presentation to management that
establishes that a specific problem exists
and argues that the proposed solution is
the best way to solve the problem in
terms of time, cost efficiency, and
probability of success.
Cause-and-effect diagram - CORRECT ANSWER Diagram that maps out a list of factors
that are thought to affect a problem or a
desired outcome.
Center of excellence (COE) - CORRECT ANSWER HR structural alternative established as
an independent department that provides
services within a focused area to internal
clients.
Central tendency error - CORRECT ANSWER Error that occurs when an appraiser rates
all employees within a narrow range,
regardless of differences in actual
performance.
Chain of command - CORRECT ANSWER Line of authority within an organization.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Nursewendo. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.49. You're not tied to anything after your purchase.
