Biggby barista test Questions And Answers Rated A+ New Update Assured Satisfaction
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Course
Biggby barista
Institution
Biggby Barista
What is crema composed of, and how does crema contribute to the flavor of espresso - Coffee oils
and water; aftertaste and body
How and why do we wear an apron - Over the neck, with seams facing in, tied in the back; it keeps
germs on our clothing off equipment and food.
Which of the following ...
Biggby barista test
What is crema composed of, and how does crema contribute to the flavor of espresso - Coffee oils
and water; aftertaste and body
How and why do we wear an apron - Over the neck, with seams facing in, tied in the back; it keeps
germs on our clothing off equipment and food.
Which of the following is NOT a part of our appearance and uniform policy - You must wear white
socks. (It's actually the opposite No white socks)
Select the correct version of E of PERC - Every customer leaves the store in a better mood than
when the customer arrived.
Select the correct version of R of PERC - Recognize each customer as an individual.
Select the correct version of C of PERC - Consistently produce a high quality beverage.
Select the correct version of the mission statement - Create one new BIGGBY COFFEE fanatic per
day, per store, who will actively promote us to others.
Which pair of procedures more directly affect P of PERC - Greet customers within 3 steps of the
door; thank customers for their patience when service is slow.
Which pair of procedures most directly affect E of PERC - Run laps every 15 minutes; Use exact
measurements when preparing drinks- don't guess.
Which pair of procedures most directly affect R of PERC - Learn customers names, drinks, and
stories; Make suggestions to customers who don't know what to order.
, Which pair of procedures most directly affect C of PERC - Never serve lattes with more than 1/2 of
foam; Use exact measurements when preparing drinks- don't guess.
Select the correct version of our cultural values - Make friends. Have fun. Be yourself. Share great
coffee.
What does FIFO stand for? Which products do we use FIFO on? - First in, first out; all of our
products.
What concentration should the sanitizer solution be (in ppm) and how long should dishes be
submerged? - 150/200 ppm and above; 1 minute
What is the five minute rule? - All products must be available w/the door unlocked 5 minutes
before open and until 5 minutes past close.
When a customer orders iced coffee, the in store cashier must ask if they want cream of sugar -
TRUE
Define the term fair trade coffee, and which of our coffees are fair trade? - Farmers organized as
cooperatives are paid fairly for their beans; black & tan (50%), French roast, and Rwanda
Define the term 'organic coffee' and which of our coffees are organic? - Coffee that is grown
without pesticides; Black & tan, french roast, and Costa Rica
What are the two biggest enemies of coffee (that affect the freshness of the beans)? - Moisture
and air
Select the correct version of P of PERC - Perception by costumers that we respect their time and
move them as quickley as possible.
You can save time during the morning rush by grinding coffee ahead of time - False
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