Biggby New Barista Training Questions And Answers Rated A+ New Update Assured Satisfaction
19 views 0 purchase
Course
Biggby New Barista Training
Institution
Biggby New Barista Training
What is the difference between green and black tea? - Green tea is unfermented; black tea is
fermented
What is crema composed of, and how does crema contribute to the the flavor of espresso? -
Coffee Oils and water, aftertaste and body
Frozen drink fundamentals - Lattes- heaping cup of ice
Fre...
Biggby New Barista Training
What is the difference between green and black tea? - Green tea is unfermented; black tea is
fermented
What is crema composed of, and how does crema contribute to the the flavor of espresso? -
Coffee Oils and water, aftertaste and body
Frozen drink fundamentals - Lattes- heaping cup of ice
Freezes- level cup
Ice, tonic, flavor, shots or base, fruit or cookies, blend
P of PERC - Perception by customers that we respect their time and move them as quickly as
possible
E of PERC - Every customer leaves the store in a better mood than when the customer arrived
R of PERC - Recognize each customer as an individual
C of PERC - Consistently produce a high quality beverage
Mission Statement - Create one new BIGGBY COFFEE fanatic per day, per store, who will actvely
promote us to others
Cultural Values - Make Friends, Have Fun, B Yourself, Share Great Coffee
Shotpuller Priority 1 - Pull shots and set up drinks
Shotpuller Priority 2 - Complete and serve toasted food, including bragels
, Shotpuller Priority 3 - Brew coffee and run laps
Shotpuller only drinks - Espresso (Con Panna, Macchiatto)
Americano
Red Eye
Hot Tea
Iced Drink Fundamentals - 2/3 cup of ice
Ice, Milk, Flavor, Shots, Stir
Hot drink Fundamentals - Flavor, shots, milk
Reduced Calorie fundamentals - No whip
Skim Milk
Sugar Free (SF Vanilla)
MilkSteamer Priority 1 - Steam Milk, Prepare and Serve Drinks
MilkSteamer Priority 2 - Actively Engage Each Customer in Conversation
MilkSteamer Priority 3 - Clean and Restock
Cashier Priority 1 - Greet Customer Within 3 Steps of the Door and Complete Their Transactions as
Quickly as Possible
Cashier Priority 2 - Build Sales Through Suggestive Selling
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller PatrickKaylian. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
