MGT 300 Exam 1 UTK
organizational behavior - ANS study of people's actions within an organization
Strategic Management - ANS exploring product choices that bring the organization profitability
individual outcomes
When researching OB, the 2 outcomes of interest are... - ANS job performance
organizational commitment
Job Performance - ANS the value of the set of employee behaviors that contribute, either
positively or negatively, to organizational goal accomplishment
organizational commitment - ANS the degree to which an employee identifies with a particular
organization and its goals and wishes to maintain membership in the organization
Individual Mechanisms
that drive individual outcomes - ANS job satisfaction, stress, motivation, trust justice and ethics,
learning and decision making
job satisfaction - ANS a positive feeling about one's job resulting from an evaluation of its
characteristics
Stress - ANS a psychological response to demands that possess certain stakes for the person
and that tax or exceed the person's capacity or resources
trust, justice, and ethics - ANS reflect the degree to which employees feel that their company
does business with fairness, honesty, and integrity
individual characteristics
that drive individual mechanisms - ANS ability
personality and culture values
ability - ANS cognitive abilities, emotional skills, physical abilities
personality and culture values - ANS traits and tendencies that describe how people act, in this
case act at work
Group Mechanisms - ANS leadership: styles and behaviors > ACTIONS LEADERS TAKE TO
INFLUENCE THE GROUP
leadership: power and negotiation > HOW SOMEONE ATTAINS AUTHORITY OVER OTHERS
, teams: processes and communication > HOW TEAMS BEHAVE
teams: characteristics and diversity > HOW TEAMS ARE FORMED
ORGANIZATIONAL mechanisms - ANS structure : how each unit links
and culture: shared values within organization
resource based view - ANS A model that argues that rare and inimitable resources help firms
maintain competitive advantage
inimitable - ANS not capable of being copied or imitated
most firms resources can be imitated, however w enough money, this can be avoided
Rule of One-Eighth - ANS The belief that at best one-eighth, or 12 percent, of organizations will
actually do what is required to build profits by putting people first.
Method of Experience - ANS people hold firmly to some belief because it is consistent with their
own experience and observations
Method of Intuition - ANS People hold firmly to some belief because it "just stands to
reason"—it seems obvious or self-evident.
Method of Authority - ANS people hold firmly to some belief because some respected official,
agency, or source has said it is so
Method of Science - ANS People accept some belief because scientific studies have tended to
replicate that result using a series of samples, settings, and methods
Scientific Method Steps - ANS theory, hypothesis, data, verification
hypotheses - ANS written predictions that specify relationships between variables
a control - ANS what you leave unchanged to compare data too
Correlation - ANS a statistical relation between two or more variables such that systematic
changes in the value of one variable are accompanied by systematic changes in the other
best way to determine correlation is a scatter plot
casual inferences - ANS establishing that one variable really does cause another
meta-analysis - ANS A method that allows researchers to combine the results of several
different studies on a similar topic in order to establish the strength of an effect.
organizational behavior - ANS study of people's actions within an organization
Strategic Management - ANS exploring product choices that bring the organization profitability
individual outcomes
When researching OB, the 2 outcomes of interest are... - ANS job performance
organizational commitment
Job Performance - ANS the value of the set of employee behaviors that contribute, either
positively or negatively, to organizational goal accomplishment
organizational commitment - ANS the degree to which an employee identifies with a particular
organization and its goals and wishes to maintain membership in the organization
Individual Mechanisms
that drive individual outcomes - ANS job satisfaction, stress, motivation, trust justice and ethics,
learning and decision making
job satisfaction - ANS a positive feeling about one's job resulting from an evaluation of its
characteristics
Stress - ANS a psychological response to demands that possess certain stakes for the person
and that tax or exceed the person's capacity or resources
trust, justice, and ethics - ANS reflect the degree to which employees feel that their company
does business with fairness, honesty, and integrity
individual characteristics
that drive individual mechanisms - ANS ability
personality and culture values
ability - ANS cognitive abilities, emotional skills, physical abilities
personality and culture values - ANS traits and tendencies that describe how people act, in this
case act at work
Group Mechanisms - ANS leadership: styles and behaviors > ACTIONS LEADERS TAKE TO
INFLUENCE THE GROUP
leadership: power and negotiation > HOW SOMEONE ATTAINS AUTHORITY OVER OTHERS
, teams: processes and communication > HOW TEAMS BEHAVE
teams: characteristics and diversity > HOW TEAMS ARE FORMED
ORGANIZATIONAL mechanisms - ANS structure : how each unit links
and culture: shared values within organization
resource based view - ANS A model that argues that rare and inimitable resources help firms
maintain competitive advantage
inimitable - ANS not capable of being copied or imitated
most firms resources can be imitated, however w enough money, this can be avoided
Rule of One-Eighth - ANS The belief that at best one-eighth, or 12 percent, of organizations will
actually do what is required to build profits by putting people first.
Method of Experience - ANS people hold firmly to some belief because it is consistent with their
own experience and observations
Method of Intuition - ANS People hold firmly to some belief because it "just stands to
reason"—it seems obvious or self-evident.
Method of Authority - ANS people hold firmly to some belief because some respected official,
agency, or source has said it is so
Method of Science - ANS People accept some belief because scientific studies have tended to
replicate that result using a series of samples, settings, and methods
Scientific Method Steps - ANS theory, hypothesis, data, verification
hypotheses - ANS written predictions that specify relationships between variables
a control - ANS what you leave unchanged to compare data too
Correlation - ANS a statistical relation between two or more variables such that systematic
changes in the value of one variable are accompanied by systematic changes in the other
best way to determine correlation is a scatter plot
casual inferences - ANS establishing that one variable really does cause another
meta-analysis - ANS A method that allows researchers to combine the results of several
different studies on a similar topic in order to establish the strength of an effect.
