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Exam (elaborations)

CLEET Phase 2- Questions and Answers 100% Solved

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CLEET Phase 2- Questions and Answers 100% Solved

Institution
CLEET
Course
CLEET

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CLEET Phase 2- Questions and Answers 100% Solved


How can you maintain your professionalism when communicating with the media? Correct

Ans-Be pleasant at all times




What is the proper response to answer questions from the media? Correct Ans-Refer

media representatives to your supervisor




In addition to being understanding when making a court appearance, you should also:

Correct Ans-Be yourself




What is one way of maintaining your credibility during a court appearance? Correct Ans-

Projecting a professional image




Should you hang up the telephone first? Correct Ans-No




If you answer the telephone, and the person the caller wants cannot be reached, what should

you do? Correct Ans-Explain the reason the person may not be reached

, CLEET Phase 2- Questions and Answers 100% Solved
When reporting an emergency over the telephone, you should: Correct Ans-Follow all

directions given by the emergency dispatcher




At what level should you speak when using a radio? Correct Ans-Just above normal

conversation level




Which of the following is commonly a responsibility for assisting the public? Correct Ans-

Directing visitors/employees to various areas on the premises




Which statement accurately describes the role of the security guard in quieting a dispute?

Correct Ans-You are an outsider to the argument




Two customers at your employer's store get your attention because of their tone of voice and

because you can hear them from some distance away. As you approach the customers, you

decide that they are in fact arguing over something. Other customers are staring at the two

people who are arguing. What should be your first response? Correct Ans-Calmly explain

that the dispute is disturbing others

, CLEET Phase 2- Questions and Answers 100% Solved
You are working as a security guard at the Happy Valley apartment complex. While at your

post one evening at 6:45pm, you receive a telephone call from a resident of the complex

about a very loud argument in Building C, Apartment 7. As you approach the apartment, you

can hear the argument clearly. The husband answers the door after you have knocked twice.

When the door finally opens, you can see past the husband's shoulder into the kitchen and

notice that the womaninside is visibly shaken nd crying. what should you do? Correct Ans-

Gently but firmly advise the participants to resolve their argument quietly




Which of the following is a common fixed post duty? Correct Ans-Monitoring cameras




Which of the following is a common fixed post duty? Correct Ans-Controlling access




Which of the following defines a personnel gate fixed post? Correct Ans-This post is used

to check identification and hand-held items




Which of the following defines a front security desk fixed post? Correct Ans-This is very

common in corporate settings and is often located in the main lobby

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Institution
CLEET
Course
CLEET

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Uploaded on
September 17, 2024
Number of pages
19
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers

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