A practical nurse can demonstrate active listening by
Select one:
a. agreeing with the client
b. repeating everything the client says to clarify
c. assuming a relaxed posture, establishing eye contact, and leaning toward
the client
d. smiling and nodding continuously throughout the interview - correct answer
✔c. assuming a relaxed posture, establishing eye contact, and leaning toward
the client
In the orientation phase of the helping relationship, you might
Select one:
a. discuss the cards and flowers in the room
b. review the client's history to identify possible health concerns
c. work together with the client to establish goals
d. use therapeutic communication to manage a client's confusion - correct
answer ✔a. discuss the cards and flowers in the room
"I'm not sure I understand what you mean by 'sicker than usual.' What is
different now?" This statement reflects the therapeutic technique of
Select one:
a. paraphrasing
b. providing information
c. clarifying
d. focusing - correct answer ✔c. clarifying