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MAR 3023 Final Exam Questions with Correct Answer2 $16.49   Add to cart

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MAR 3023 Final Exam Questions with Correct Answer2

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MAR 3023 Final Exam Questions with Correct Answer2

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  • October 8, 2024
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  • Exam (elaborations)
  • Questions & answers
  • Mar
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MAR 3023 Final Exam Questions with Correct
Answers
Exchange Correct Answer-- 2+ entities
- the entities should have something of value


Marketing Orientations and Philosophies Correct Answer-1. Production
Orientation: focus on what you're good at; internal focus


2. Sales Orientation: aggressively selling


3. Market Orientation: how people are reacting; external focus


4. Societal Orientation: looks at customers, BUT looks more at bigger
goals; greater good!


Customer Value Correct Answer-The unique combination of benefits
received by targeted buyers that includes quality, convenience, on-time
delivery, and both before-sale and after-sale service at a specific price


Customer Satisfaction Correct Answer-Function of what you're getting
(Offerings; expectations)
→ Expectations low = more satisfaction
→ Expectations high = dissatisfied

,Strategic Marketing Management Correct Answer-1. Production - what
you're "good" at


2. Sales - discounts, transnational


3. Market - focuses on customer needs/wants


4. Societal - customer AND societal needs/wants


Controllable and Uncontrollable variables Correct Answer--
CONTROLLABLE
→ Product
→ Price
→ Promotion
→ Place; distribution


- UNCONTROLLABLE
→ Competition
→ Technology
→ Geographical factors
→ Customer trends
→ Economy factors
→ Political /regulatory
→ Historical factors

,SWOT analysis Correct Answer-STRENGTHS: Gives you an
advantage/edge over competition


WEAKNESSES: Disadvantage; goes against you


OPPORTUNITIES: External factors that can be beneficial


THREATS: External


Elements of the Marketing Mix Correct Answer-Price, Product,
Promotion, and Place


External Environmental Factors Correct Answer-social, demographic,
economic, technological, political and legal, and competitive.


Sources of Competitive Advantage Correct Answer-Cost advantage,
differentiation advantage, marketing advantage


Portfolio Matrix: 'Star' Correct Answer-high market growth rate
high market share


Portfolio Matrix: 'Cash' Correct Answer-low market growth rate
high market share

, Portfolio Matrix: 'Problem Child' or '?' Correct Answer-high market
growth rate
low market share


Portfolio Matrix: 'Dog' Correct Answer-low market growth rate
low market share


External Environment Correct Answer-factors surrounding an
organization that influence its choices and determine its opportunities
and risks


Consumer Decision-Making Process and associated steps Correct
Answer-1. need recognition
2. information search
3. evaluations of alternatives 4. purchase
5. post-purchase behavior


Cognitive Dissonance Correct Answer-the state of having inconsistent
thoughts after a purchase


Involvement and Factors determining Level of Involvement Correct
Answer-1) Previous experience: low level of involvement


2) Interest: highly involved

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