MAR 3400 - Chapters 1-7 Quiz Questions with correct
answers
One of the videos discussed challenges that sales reps face today. Those
challenges involve:
A. Salespeople being required by their sales managers to only do what
the most successful reps are doing.
B. The sales process changing because of social media and technology.
There's no more face-to-face selling, and old reps are having difficulties
keeping up.
C. The sales process has not changed over the years. Sales reps face the
same challenges as they did before.
D. The sales environment being more urgent, fast-paced, and
competitive today due to immediately available information. Customers
want instant communication so you have to be able to respond quickly
and effectively.
E. Having to sell without knowing your product or customer. Correct
Answer-D.
In the video "Succeeding in the New World of Sales," one of the ways
selling has changed is:
A. No more blindly following a script.
B. A majority of your prospects have researched your company and/or
product before you talk to them.
C. According to the video, all of these are ways selling has changed.
, D. You cannot just be a walking brochure.
E. None of these are correct. Correct Answer-C.
As mentioned in one of the videos, a great benefit of a sales career is
that:
A. Salespeople always get a company car.
B. Recognition comes more frequently and with greater intensity than in
most other careers.
C. All of the answers were mentioned as benefits.
D. Salespeople have twice as much free time.
E. None of these were mentioned as benefits. Correct Answer-B.
In this set of videos, what was stated as the guiding principle a company
should follow when a disagreement arises?
A. Put the client's interest first. If they trust you, you can find a balance
between both of your interests.
B. Find the middle ground between client and company interests, but
never be willing to sacrifice anything.
C. None of these are correct.
D. Put the company's interests first, because the company needs to
continue to be successful.
E. Try arm wrestling to resolve it. Correct Answer-A.
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