Hpex 445 Exam 2 Questions with Correct Answers
What is healthcare quality? Correct Answer-"degree to which health
services for individuals or populations increase the likelihood of desired
health outcomes and are consistent with the current professional
knowledge" (IOM 1990)
T/F Health care quality may be defined in various ways, with differing
implications for healthcare providers, patients, third-party payers, policy
makers, and other stakeholders. Correct Answer-TRUE
Dr. Susan Streik recently diagnosed one of her patients as having a strep
infection. It is well known that this type of infection is especially
treatable wth a particular class of antibiotics with benefits that outweigh
risk. However Dr. Streik failed to prescribe an antibiotic from the class
for her patient. In terms of quality, this may be seen as
a.) Misuse
b.) Underuse
c.) Overuse
d.) None of the above Correct Answer-Underuse
____________ provide a broad strategic framework organization can
use to improve quality and are used to demonstrate an organization's
performance across seven dimensions
a.) Baldrige Award Criteria
,b.) Department of Commerce Core Quality Indicators
c.) 7-11 Performance Criteria
d.) Essential Performance Criteria Correct Answer-Baldridge Award
Criteria
Named in honor of Malcolm Baldrige, Secretary of Commerce under
President Ronald Reagan, the Baldridge Awards criteria models
excellence and uses the _______ framework.
a.) Plan-do-act
b.) Structure- Process- Outcomes
c.) Find-Organize-Clarify
d.) Create-Remove- Integrate
e.) Process-illuminate-clarify Correct Answer-Structure-Process-
Outcomes
Whether-for profit or non-for-profit, healthcare businesses are supported
by traditional software applications used to run the business
True
False Correct Answer-True
EMRAM is a scoring system developed by ________ to indicate
progress that hospitals have made in implementing progressively more
complicated clinical systems on a scale from ___ to ____
Perhaps the best way to describe moral hazard is to say that it occurs
only in a few instances and using available insurance coverage to obtain
health care
TRUE
FALSE Correct Answer-False
Which of the following describes the HMO model contracts with an
association of physicians their own offices?
a.) Staff model HMO
b.) Group model HMO
c.) Network model HMO
d.) IPA model Correct Answer-IPA model
Which of the following has been the basis for the two largest
government-sponsored health insurance programs in the history of the
U.S?
, a.) 1965 amendments to the SSA of 1935
b.) 1977 amendments to the U.S income laws
c.) Obrien-taft compromise
d.) None of these Correct Answer-1965 amendements tot he SSA of
1935
Describe Donabedian's CONCEPTION of quality. Correct Answer-
Structure-Process-Outcomes
Structure: quality personnel and facility
Process: quality management and healthcare delivery
Outcomes: Quality results
What is Donabedian's DEFINITION of quality? Correct Answer-1.)
Technical Management
2.) Interpersonal relationships
3.) Amenities of care
4.) Ethical principles guiding care
What are the two fundamental questions of Quality? Correct Answer-1.)
Are the right things done (effectiveness)
2.) Are they done right? (efficiency)
_________ is "providing services based on scientific knowledge to all
who could benefit and refraining from providing services to those not
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