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HPEX 445 - EXAM 1 Chapters 1-7 Questions with Correct Answers
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HPEX 445 - EXAM 1 Chapters 1-7 Questions with Correct Answers
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HPEX 445 - EXAM 1 Chapters 1-7 Questions withCorrect Answers
There are many layers of segmentation at the health care managers
disposal. All of the following are among thing except : Correct Answer-
Psychographic
Which is considered a key barrier rather than a challenge for health care
leadership? Correct Answer-Women in top leadership positions
This function refers to the acquiring and retaining human resources
Correct Answer-staffing
the external domain of health care management includes which of the
following ? Correct Answer-Medicare/Medicaid
future health care managers will need to manage different generations,
but will not have to deal with other changes, such as the shift to a value-
based payment system. Correct Answer-false
the following are all examples of intrinsic theories of motivation except-
Correct Answer-skinners reinforcement theory
what is a new trend for health care governance? Correct Answer-
Manage change
, Jill a manager in healthcare is leveraging marketing strategies and tactics
that will alter or create behaviors that have a positive effect on the target
individuals or society as a whole. Jill is implementing Correct Answer--
Social marketing
A hospital marketing manager can segment the market by Correct
Answer-Everything is correct- portfolio of products or services offered,
choosing a select group of customers, the characteristics or needs of
various groups
Maria, the new accountant impressed the interview committee because
she graduated at the top of her class. The department supervisor is quick
to accept Maria recommendations, even though Maria has no experience
with the complexity of patient insurance claim payments. This
supervisor seems to be guilty of ____. Correct Answer-halo effect
what aspect of quality does CQI focus upon to improve quality? Correct
Answer-Process
Organizational dashboard metrics should include a baseline, target, and
timeframe. Correct Answer-True
WOF is a weakness of deliberate thinking processes improvement CQI
Correct Answer-have limited processing capacity
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