HPEX 445 EXAM I Questions with Correct Answers
What are direct care settings? Correct Answer-Organizations that
provide care directly to a patient, resident or client
What are non-direct care settings? Correct Answer-Support the care of
individuals through products and serves;not directly involved in
providing persons with care
What is the BLS? Correct Answer-Bureau of Labor Statistics
What is the expected growth in healthcare from 2008 to 2018? Correct
Answer-16%
What does the BLS predict of direct-care employment growth? Correct
Answer-a 16% growth in employment of medical and health service
managers; mainly managerial positions in outpatients centers, clinics,
physician practices and hospitals
What is the importance of managers? Correct Answer-They are needed
to make certain that organizational tasks are carried out
What are the two domains that managers must consider as they carry out
various tasks and make decisions? Correct Answer-Internal and External
,What are external domains? Correct Answer-The influences, resources,
and activities that exist outside the boundary of the organization but
significantly affect the organization.
What are stakeholders? Correct Answer-People or organizations that are
invested in the program, are interested in the results of the evaluation,
and/or have a stake in what will be done with the results of the
evaluation. Representing their needs and interests throughout the process
is fundamental to good program evaluation.
What are some examples of external domains? Correct Answer--
Community needs
-Licensure
-Accreditation
-Regulations
Stakeholder Demands
-Competitors
-Medicare and Medicaid
-Insurers
What are internal domains? Correct Answer-Areas of focus that the
managers need to address on a daily basis; Staffing, financial
performance, and quality of care
What is the definition of management? Correct Answer-The process,
comprised of social and technical functions and activities, occurring
, within organizations for the purpose of accomplishing predetermined
objectives through human and other resources
How does management work? Correct Answer-Managers work through
others to accomplish organizational goals
What is management? Correct Answer-It is the process of accomplishing
the goals of an organization through the effective use of people and
resourses
What are the 6 management functions that managers carry out? Correct
Answer-1.) Planning
2.) Organizing
3.) Staffing
4.) Controlling
5.) Directing
6) Decision Making
What is planning? Correct Answer-This function requires the manager to
set a direction and determine what needs to be accomplished. It means
setting priorities and deterring performance targets
What is organization? Correct Answer-The overall design of the
organization or specific division, unit, or serves for which the manager is
responsible; designating reporting relationships as inertial patterns of
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