ALL RCTX 2200 Test 2 (Chapter 10-17) Questions
with correct answers
In the context of the physiological effects of occupational stress, several
investigators have found the work environment associated with:
a. serum cholesterol
b. hypertension
c. cardiovascular disease
d. all of the answers are correct Correct Answer-d. all of the answers are
correct
In 2011, what percentage of married women in the United States with
children under six years of age worked outside the home?
a. 73 percent
b. 39 percent
c. 54 percent
d. 65 percent Correct Answer-d. 65 percent
true or false
Laptops and cell phones have become effective tools for managing work
stress. Correct Answer-false
,true or false
The amount of work done by a worker seems to be more critical to
health than the control the worker has over the work rate or related work
processes. Correct Answer-false
_____ is an adverse stress reaction to work with psychological,
psychophysiological, and behavioral components.
a. Burden
b. Entitlement mentality
c. Perfectionism
d. Burnout Correct Answer-d. Burnout
true or false
Telework is not only good for workers, it is also good for businesses.
Correct Answer-true
According to the Occupational Stress Evaluation Grid, stressors such as
time, speed, creativity, autonomy, supervision, coworkers, ergonomics,
and participation in decision-making fall under the _____.
a. work setting context
b. interpersonal context
c. organizational context
d. psychological context Correct Answer-a. work setting context
,true or false
In the context of burnout, depersonalization refers to feeling
incompetent and lacking achievement at work. Correct Answer-false
Researchers find higher rates of heart attacks on _____ than on any other
day of the week, and the fewest heart attacks on _____.
a. Fridays; Sundays
b. Mondays; Sundays
c. Mondays; Fridays
d. Sundays; Wednesdays Correct Answer-c. Mondays; Fridays
According to the Occupational Stress Evaluation Grid, stressors such as
neurosis, ineffective coping skills, poor self-image, poor
communication, and addictive behavior fall under the _____.
a. interpersonal context
b. organizational context
c. psychological context
d. environmental context Correct Answer-c. psychological context
Sean quits his job as he is not able to handle the work pressure. Which
of the following types of interventions is exemplified in this case?
a. A perception intervention
, b. A life-situation intervention
c. An emotional arousal intervention
d. A physiological arousal intervention Correct Answer-b. A life-
situation intervention
Which of the following statements is true of gender and occupational
stress?
a. More men believe it is important to manage stress than do women.
b. More men believe they are doing enough to manage their stress than
do women.
c. Men report higher levels of stress than do women.
d. More women are likely to develop stress-related chronic illnesses than
are men. Correct Answer-b. More men believe they are doing enough to
manage their stress than do women.
When workers get caught in a bind and are faced with conflicting
demands from different supervisors, it is known as _____.
a. role insufficiency
b. role conflict
c. role overload
d. role ambiguity Correct Answer-b. role conflict
When aspects of a job and workplace are unclear, it is known as _____.
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