911 APCO certificationam Questions and
Answers
The iioperational iirelationship iibetween iitelecommunicators iisupervisors ii& iimanagers
iias iidefined iiby iithe iiPSAP ii- iiAnswers ii-chain iiof iicommand
If iia iitelecommunicator iican iionly iiget iione iipiece iiof iiinformation iifrom iia iicaller, iiit
iishould iibe: ii- iiAnswers ii-where
Persistently iiasking iithe iisame iiinformation iiwithout iichanging iithe iiwords iispoken iiis: ii-
iiAnswers ii-A iitechnique iiused iiwith iihysterical iicallers
People iiwho iitalk iiabout iisuicide iidon't iikill iithemselves ii- iiAnswers ii-False
Fires iiin iitravel iitrailers ii& iicamping iitrailers iiare iiclassified iias iistructure iifires ii- iiAnswers
ii-False
Liability iiis iisomething iithat iiis iiclaimed iias iiexisting iior iibeing iias iidescribed iibut iinot iiyet
iiproven ii- iiAnswers ii-False
Maintaining iia iipositive iiattitude iiwill iihelp iireduce iistress ii- iiAnswers ii-True
NIMS iiis iia iicomprehensive iinational iiapproach iito iiincident iimanagement ii- iiAnswers ii-
True
The iiterm iiPSAP iistands iifor ii"Public iiSafety iiAccess iiPoint" ii- iiAnswers ii-False
Professionalism iiis iidefined iiby iiwho iiyou iiare, iiwhat iiyou iido, iiand iihow iiother iiperceive
iiyou. ii- iiAnswers ii-
The iiALI iiis iithe iicalling iiparty's iitelephone iinumber ii& iithe iiANI iiis iithe iicalling iiparty's
iiaddress ii& iidispatch iiinformation ii- iiAnswers ii-False
An iiaccurate iidescription iiof iiweapons iiis iicritical iiinformation iifor iiresponse iiunits ii-
iiAnswers ii-
E9-1-1 iisystems iienhance iiBasic ii9-1-1 iisystems iiby iiautomatically iiproviding iithe
iicaller's iitelephone iinumber iiand iiphysical iiaddress. ii- iiAnswers ii-True
A iisilent iiopen iiline iicall iimust iibe iiconsidered iia iipotential iiTTY iicall iiuntil iiproven
iiotherwise ii- iiAnswers ii-True
PBX iisystems iipinpoint iithe iiexact iilocation iiof iithe iicaller. ii- iiAnswers ii-
Answers
The iioperational iirelationship iibetween iitelecommunicators iisupervisors ii& iimanagers
iias iidefined iiby iithe iiPSAP ii- iiAnswers ii-chain iiof iicommand
If iia iitelecommunicator iican iionly iiget iione iipiece iiof iiinformation iifrom iia iicaller, iiit
iishould iibe: ii- iiAnswers ii-where
Persistently iiasking iithe iisame iiinformation iiwithout iichanging iithe iiwords iispoken iiis: ii-
iiAnswers ii-A iitechnique iiused iiwith iihysterical iicallers
People iiwho iitalk iiabout iisuicide iidon't iikill iithemselves ii- iiAnswers ii-False
Fires iiin iitravel iitrailers ii& iicamping iitrailers iiare iiclassified iias iistructure iifires ii- iiAnswers
ii-False
Liability iiis iisomething iithat iiis iiclaimed iias iiexisting iior iibeing iias iidescribed iibut iinot iiyet
iiproven ii- iiAnswers ii-False
Maintaining iia iipositive iiattitude iiwill iihelp iireduce iistress ii- iiAnswers ii-True
NIMS iiis iia iicomprehensive iinational iiapproach iito iiincident iimanagement ii- iiAnswers ii-
True
The iiterm iiPSAP iistands iifor ii"Public iiSafety iiAccess iiPoint" ii- iiAnswers ii-False
Professionalism iiis iidefined iiby iiwho iiyou iiare, iiwhat iiyou iido, iiand iihow iiother iiperceive
iiyou. ii- iiAnswers ii-
The iiALI iiis iithe iicalling iiparty's iitelephone iinumber ii& iithe iiANI iiis iithe iicalling iiparty's
iiaddress ii& iidispatch iiinformation ii- iiAnswers ii-False
An iiaccurate iidescription iiof iiweapons iiis iicritical iiinformation iifor iiresponse iiunits ii-
iiAnswers ii-
E9-1-1 iisystems iienhance iiBasic ii9-1-1 iisystems iiby iiautomatically iiproviding iithe
iicaller's iitelephone iinumber iiand iiphysical iiaddress. ii- iiAnswers ii-True
A iisilent iiopen iiline iicall iimust iibe iiconsidered iia iipotential iiTTY iicall iiuntil iiproven
iiotherwise ii- iiAnswers ii-True
PBX iisystems iipinpoint iithe iiexact iilocation iiof iithe iicaller. ii- iiAnswers ii-
