labor relation process - ANS involves managers and a labor organization, selected by employees as their exclusive bargaining agent to represent their interests
1. RECOGNITION of the legitimate rights and responsibilities of union and management representatives
2. NEGOTIATIONof the labor...
labor relation process - ANS involves managers and a labor organization, selected by
employees as their exclusive bargaining agent to represent their interests
1. RECOGNITION of the legitimate rights and responsibilities of union and management
representatives
2. NEGOTIATIONof the labor agreement, including appropriate strategies, tactics, and impasse
resolution techniques
3. ADMINISTRATION of the negotiated labor agreement - the interpretation and application of
labor contract terms on a daily basis - ANS What are the 3 basic phases of the labor
relation process? *IMPORTANT - WILL BE ON EXAM*
Example of recognition - ANS Ezekiel Elliot going to his Union Representative regarding
the paper coming out with the statement that he abused someone.
Example of negotiation - ANS The NFL Player's Union coming to terms on a Labor
Agreement
Money - ANS What's the number one thing negotiated in all labor agreements?
Example of administration - ANS Roger Goodell deciding to suspend Ezekiel Elliot
interest disputes - ANS disputes over what the terms or conditions of employment or work
rules will be.
rights disputes - ANS disputes over the interpretation or application of a contract's terms
1. negotiation and administration of work rules
2. key participants in the process
3. constraints or influences affecting the parties in their negotiation and administration of work
rules - ANS What are the 3 major elements in the labor relations process?
Work Rules - ANS the focal point of labor relations
Union Officials - ANS Center of attention in labor relations should be the work rules
negotiated between management and ______________.
, 1. rules governing compensation
2. rules specifying job rights and obligations - ANS What are the 2 general categories of
work rules?
Managers (Page 10) - ANS represenet the interests of the ownership as well as their own
self interests
Agency Theory (Page 10) - ANS legal doctrine that delegates authority to managers by the
owners to make decisions required to operate the organization
FALSE - ANS T/F: U.S. managers have a legally protected right to unionize.
Management Consultants (Page 11) - ANS individuals hired from outside the organization
to provide some special service or expertise
National Labor Relations Board (NLRB) - ANS an agency created in 1935 to prevent unfair
labor practices and to mediate disputes between workers and management
Union Representative (Page 11) - ANS a person who represents the workers' interests in a
company
Employees - ANS determine whether or not a union is even present in an organization, and
the extent to which a threatened strike is actually carried out
1. Managers
2. Management Consultants
3. Union Representatives
4. Employees
5. The Government
6. Third-Party Neutrals (mediators & arbitrators) - ANS What participants make up the labor
relations process?
Dual Loyalty - ANS When an employee is loyalty to both their employer and union
organization. For example, public employees such as firefighters, police, and teachers may feel
torn between the critical or professional nature of their jobs and the strategic advantages of a
strike.
Government (Page 12) - ANS also act as managers in the labor relation process,
representing both taxpayers and the general public's interests
Mediators - ANS help resolve interest disputes during contract negotiations by working with
union and management officials to clarify and resolve their differences, thus promoting a
voluntary settlement
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