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CFI Oral Exam Guide (Michael D. Hayes)
Questions With Correct Answers.
What are defense mechanisms? - answer✔Defense mechanisms are subconscious, ego-protecting
reactions to unpleasant situations. They soften feelings of failure, alleviate feelings of guilt, help
an individual cope with reality, and protect one's self image.
Explain the eight common defense mechanisms that may apply to students - answer✔Denial
Repression
Displacement
Rationalization
Fantasy
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Compensation
Projection
Reaction Formation
What is the definition of Human behavior - answer✔Human behavior is the product of factors
that cause people to act in predictable ways. It can also be defined as the result of an attempt to
satisfy certain needs
Control of human behavior involves understanding human needs. What are these basic needs,
and how are they important to the instructor-student relationship? - answer✔PSBECAS
Physiological
The need for air, food, and water
Security
The need to feel safe
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Belonging
The need of association
Esteem
The need of self-respect and respect from others
Cognitive
The need to understand what is going on
Aesthetic
Needs connect directly with human emotions
Self-Actualization
A person's need to be and do that which the person was "born to do"
What is the definition of anxiety and why is a students anxiety a concern to an instructor -
answer✔Anxiety is a feeling of worry, nervousness, or unease, often about something that is
going to happen — typically something with an uncertain outcome. It results from the fear of
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anything, real or imagined, that threatens the person who experiences it, and may have a potent
effect on actions and the ability to learn from perceptions.
How can an instructor help students counter their anxieties - answer✔Anxiety can be countered
by reinforcing the student's enjoyment of flying and by teaching them to cope with their fears -
treat fears as a normal reaction. Instructors should introduce certain types of operations and
maneuvers with care, so that students know what to expect, and how to react.
What are several examples both of a student'a normal reactions and abnormal reactions to stress?
- answer✔Normal Reactions- respond rapidly and exactly within the limits of their experience
and training; the individual things rationally, acts rapidly, and is extremely sensitive to all
aspects of their surroundings
Abnormal reactions- the response to anxiety or stress may be completely absent or at least
inadequate; response may be Random or illogical or may be more than is called for by the
situation
What are the three basic elements of communication - answer✔Source - Speaker, writer, or
instructor
Symbols - words or signs