BA 342 Exam 1 || Questions & Answers
(Graded A+)
5 types of misconduct - ANSWER - abusive behavior, internet bad use, lying to stake
holder, conflict of interest, discimination
poor ethics vs good ethics - ANSWER - poor ethics- high pressure to compromise
standards, high observed misconduct, low reported misconduct, high retaliation
global business ethics big 5 issues - ANSWER - bribes & corruption, employee
abuse, fraud/lying & theft, regulatory violations, contracts misconduct
video commercials - ANSWER - honest tea- honesty challenge put tea outside for $1
unwatched, some ppl took without paying, most paid
ethics definition - ANSWER - set of principles, right conduct, underlying values;
concerned w morality and fairness in behavior, actions, policies, and practices that
take place within a business context
3 worlds of ethics - ANSWER - corporate, personal, college
penn state values - ANSWER - PRRIDE: penn state community, responsibility,
respect, integrity, discovery, excellence
right & wrong exercise and discussion - ANSWER - ethics is NOT situation, relative,
contextual, dependent; exercise asking ppl if you can take TV from a store, start with
your values
big questions - ANSWER - is there such a thing as right and wrong? does right and
wrong work the same in other countries? can you teach ethics or make someone
ethical?
cultural relativism - ANSWER - you must look at actions/beliefs in the context of the
culture in which you observe them; you do what each country does, adapt to their
values
moral absolutism - ANSWER - directs people to do exactly as they would at home, a
country does business around the world and brings along its own ethical values;
opposite of cultural relativism
what is responsibility - ANSWER - the big issue; the ability or authority to act or
decide on ones own without supervision
what is responsible leadership - ANSWER - making business decisions that takes
into account stakeholders, such as workers, clients, suppliers, the environment,
community, and future generations
, 4 big ba 342 topics - ANSWER - ethics, sustainability, diversity/inclusion, corporate
social responsibility
snapshot cases - ANSWER - playing sports-player touched ball and called himself
out on it; chipotle- didnt have correct safety precautions and had ecoli, lost trust and
value; wells fargo- 5300 employees created fake accounts under customer names w
customer money; volkswagen- created fake test to pass pollution test, broke trust of
curstomers, hurting earth
trust and value connection - ANSWER - trust=value for customers
banking data/financial crisis - ANSWER - unfortunate to have an email, 700+B
banking earnings, 300+B fines
license to operate - ANSWER - intangibles, consumers, risk management,
employees, investors, operations; meeting the interest of stakeholders
smeal strategic plan - ANSWER - providing extraordinary education, highest quality
research, and building our culture of: integrity, diversity, service, and sustainability
smeal honor code - ANSWER - we aspire to high ethical standars, we will hold each
other accountable, we wil not engage in any improper academic or professional
actions
eap - ANSWER - excellent performance academic integrity, professional behavior
cisco video on responsibility - ANSWER - stakeholder and businesses- west africa &
ebola, nepal earthquake, malaysia efficiency, packaging, public/private partnership,
women & technology, disabilities
spiderman video - ANSWER - with great power comes great responsibility
boeing case - ANSWER - were about to get decertified, harry stone was hired,
created code of conduct, became ethical company, didnt get decertified
PONG - ANSWER - personal(most impt), organizational, national, global
adam smith - ANSWER - moral philospher, ethicist, and economist thinker; wrote
"theory of moral sentiments" and "a wealth of nations"- if you're good at something,
do it, and trade fairly, and then everyone will end up better off (this has to be done
honestly but ppl will always cheat)
stakeholder sandusky scandal - ANSWER - students, teachers, alumni, victims,
univeristy, ncaa, fb program, paterno fam
ERC data - ANSWER - misconduct trends- generally getting better; observed
misconduct DOWN, reporting of misconduct DOWN, perceived pressure to commit
misconduct DOWN, perceived retaliation DOWN
