Publix Deli Knowledge Exam Questions and Answers Rated 100% Correct
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Course
Publix Deli Knowledge
Institution
Publix Deli Knowledge
Our Mission at Publix is to be the premier quality food retailer in the world. - ANSWER-Publix Mission
Focus on Customer Value; Intolerance of Waste; Dedication to dignity, value, and employment security; devotion to stewardship of stockholders; involvement as citizens in the community. - ANSWER...
Publix Deli Knowledge Exam Questions and
Answers Rated 100% Correct
Our Mission at Publix is to be the premier quality food retailer in the world. - ANSWER-
Publix Mission
Focus on Customer Value; Intolerance of Waste; Dedication to dignity, value, and
employment security; devotion to stewardship of stockholders; involvement as citizens
in the community. - ANSWER-5 Mission Commitments
Internal and External - ANSWER-Two Types of Customers
other associates, vendors, suppliers, drivers, and store management - ANSWER-
Internal Customer
customers that shop in the store: exceed the expectations prompt service, freshest
product, education of customers. - ANSWER-External Customer
always look to add value to the role you play, carefully order and handle product to
prevent out of stock product and ensure product quality - ANSWER-Customer Value
job efficiency, controlling supply usage, preventing damages, awareness and report
losses or theft, recycling - ANSWER-Intolerance of Waste
enhancing your role, adding your value and achieving tasks quickly and efficiently and
correctly adds to the security of employment - ANSWER-Dedicated to the Dignity,
Value, and Employment Security of our associates
following the standards and policies maximizing your sales and profit - ANSWER-
Devotion to Stewardship of Stockholders
support community they are neighbors - ANSWER-Involved as Responsible Citizens in
our Communities
the promise and guarantee to provide premier customer service and quality products to
our customers - ANSWER-Publix Guarantee
" We will never knowingly disappoint you. If for any reason your purchase does not give
you complete satisfaction, the full purchase price will be cheerfully refunded
immediately upon request." - ANSWER-The Publix Guarantee
causing customers to say "I always shop at my Publix" by providing premier service
from friendly knowledgeable associates; convenient, clean, pleasant, and excitable
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