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Adjuster license practice test Questions & Answers

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The purpose of the principle of indemnity is - ANSWERSto prevent an insured from making a profit on a loss. Jerrod is awarded $4000 in a court case after Ollie accidentally starts a fire and burns down his detached garage. This award is an example of - ANSWERSspecial damages Which of the following best describes a Fraternal Benefit Society - ANSWERSA fraternal benefit society is a social organization based around common interests and beliefs. SureTrust Insurance was founded and operates in Texas. In Texas, SureTrust is considered: - ANSWERSa domestic insurer. Jackie files a lawsuit against Ginger after Ginger's three-year-old daughter ruins Jackie's laptop during a flight. When they go to court, Jackie is the - ANSWERSplaintiff A captive insurance company - ANSWERSexists solely to provide insurance for its parent company. Which of the following is NOT a qualification of an insurable risk - ANSWERSAn insurable risk must have guaranteed protection from damage Five years ago, when Rosamund was one year old, she had an expensive procedure done to remove what a doctor said was a cancerous tumor behind her knee. Her parents have recently discovered, upon the return of her condition, that the growth was merely a harmless cyst and not a dangerous tumor. Will the Statute of Limitations allow her parents to file a suit against the doctor? - ANSWERSYes; suits for Medical Malpractice are allowed until the child is eight years old Which of the following statements about a moral hazard is FALSE? - ANSWERSIt is the result of an unconscious behavior. An individual has ________________ to file a lawsuit for False Arrest in Florida. - ANSWERSfour years John has purchased a homeowners insurance policy with a percentage deductible based on the total limit of insurance for his home. John insures his home for $600,000, and the policy includes a 3% deductible. A huge thunderstorm passes through one night and blows the roof off his house. The insurance company estimates that covered damage totals $80,000. How much indemnification should John expect for the losses to his roof? - ANSWERS$62,000 (First, calculate John's deductible, which is 3% of $600,000. This comes to $18,000. Then subtract the deductible from the covered damages to get John's indemnification. $80,000 minus $18,000 equals $62,000.) What is the formula for actual cash value? - ANSWERSReplacement cost minus total depreciation Last month, an elderly man slipped and fell on a cracked, uneven icy sidewalk on Mulberry Street. He sued the homeowner and was awarded $60,000. The insurers of other properties on Mulberry Street would consider this award to be: - ANSWERSa legal hazard Which of the following best defines premium? - ANSWERSThe fee paid by the insured in exchange for an insurance policy The city of Hillsdale passed a law dictating that all dogs must wear collars with tags. This is an example of what kind of law? - ANSWERSStatutory Which of the following is true? A. Kevin's auto insurance policy protects his car from damage. B. Kevin's auto insurance policy now covers Bill, who bought Kevin's truck. C. When Kevin sold his truck to Bill, he lost his auto insurance coverage. D. Kevin's insurance policy covers him for losses to his new car, even though he sold his truck, which was previously covered under his policy, to Bill. - ANSWERSKevin's insurance policy covers him for losses to his new car, even though he sold his truck, which was previously covered under his policy, to Bill. In Florida, an insurer has ___ days to pay or deny a claim - ANSWERS90 Which of the following statements best describes the Law of Large Numbers? - ANSWERSThe larger the number of units insured, the more accurately the insurer can predict the number of claims from that group. Which of the following refers to being restored to the financial condition you were in before a loss? - ANSWERSIndemnification To meet the 80% level of co-insurance required by his lender, Tom discovers he must insure his home for at least $320,000. What is the value of Tom's home? - ANSWERS$400,000 (400,000 - 80% = 320,000) Which of the following statements about risk retention groups is FALSE? A. Risk retention groups are subject to state laws regarding Unfair Claims Settlement practices. B. Risk retention groups are a form of self-insurance. C. Risk retention groups can provide commercial liability insurance. D. Risk retention groups must be licensed in every state in which they operate. - ANSWERSRisk retention groups must be licensed in every state in which they operate. Which of the following statements about insurable interest is FALSE? A. Maintaining property values allows your neighbor to have an insurable interest in your house. B. When a renter leases your house, your insurable interest in the home remains. C. Purchasing an insurance policy on your home helps protect your insurable interest in the home. D. A wife can have an insurable interest in her husband's life. - ANSWERSMaintaining property values allows your neighbor to have an insurable interest in your house. Ginger, under the mistaken impression that Jackie made a lewd gesture at her, attacks and injures Jackie after a soccer game. When Jackie takes Ginger to court, Ginger is the: - ANSWERStortfeasor. Jane's shed burns to the ground during a tornado, when the high winds break a wall of the shed, knocking over a lantern inside. What is the proximate cause of the loss? - ANSWERSThe tornado Josephine's gas station suffered severe damage when one of the fuel tanks caught fire and exploded. After completing his inspection, the adjuster determines that Josephine's claim is not covered because she did not have automatic shut-offs for the fuel tanks. If this safety measure was in fact required in order for coverage to apply, where might Josephine find it in the policy? - ANSWERSConditions ABC Masonry, Inc. has an aggregate liability policy with limits of 100,000/300,000. One day, an accident at a construction site leads to $150,000 in damage to public property. Assuming the cause of loss is covered under ABC Masonry's liability policy, how will this claim be paid? - ANSWERSThe insurer pays $100,000; the aggregate limit is now $200,000; and ABC Masonry must pay $50,000. (Since the per-occurrence limit is only $100,000, that's all the insurer will pay. This payment reduces the aggregate to $200,000 and leaves $50,000 that ABC Masonry is responsible for paying.) Which of the following incidents would a liability insurance policy cover? - ANSWERSA man slips inside a grocery store and injures himself. A passenger on a commercial airline flight was injured when the plane crashed due to a mechanical problem. In court, the injured passenger's lawyer could invoke the doctrine of: - ANSWERSRes Ipsa Loquitur When an applicant for a homeowners insurance policy lists the address, size, and description of his home, he is providing: - ANSWERSrepresentations. What is a reserve, in insurance terms? - ANSWERSA pool of collected premiums that the insurer sets aside to pay claims Jason's auto policy states that the insurer may cancel coverage if a premium is more than 30 days late. However, Jason is currently more than 30 days late, and has been so five times in the last year, and his insurer has done nothing about it. When Jason gets into an accident and files a claim, which of the following is most likely to happen? - ANSWERSThe insurer will pay the claim because of the implied waiver they have made by not canceling Jason's policy the previous times he was late with his payments. Which of the following best describes the insurance concept of "exposure"? - ANSWERSThe possibility of damage or loss Which of the following describes a contract in which only one party makes a promise to perform? - ANSWERSUnilateral Contract Strict liability - ANSWERSholds a person liable for his actions regardless of how much care he demonstrates. Which of the following statements about the principle of estoppel is TRUE? - ANSWERSEstoppel protects the insured party from an insurer who initially approves coverage, but then later denies coverage after the insured pays for repairs. Sovereign immunity restricts an individual's ability to file a lawsuit against: - ANSWERSthe government Which of the following activities is considered a speculative risk? - ANSWERSBuying a lottery ticket The conditions page in an insurance contract may allow a lender all of the following provisions EXCEPT: - ANSWERSallowing the lender to cancel the insurance policy at any time. When would a default judgment occur? - ANSWERSWhen a defendant does not answer a complaint Charlotte's son just turned 16 and got his driver's license. She wants him to be covered, so she adds him to her auto insurance policy. Where would this addition be found in Charlotte's policy? - ANSWERSEndorsements When Zach intentionally burned down Matt's restaurant, Matt's insurer paid the claim and then pursued subrogation. Matt is furious about the incident and wants to sue Zach. Why is it NOT possible for Matt to sue Zach? - ANSWERSMatt has already received indemnification from his insurer. When record-breaking rainfall causes severe flooding in Janie's home town, Janie's rental property suffers extensive damage. Which of the following is an indirect loss? - ANSWERSJanie loses a month of rental income when her tenant must move out while repairs are made to the home. Which of the following statements is NOT true about an insurance policy? - ANSWERSThe concept of utmost good faith only applies to the insured. During a violent summer storm in Tulsa, a bolt of lightning hits Mr. Jones' house, damaging a large portion of the roof. In this case, the insurer would call the lightning bolt a: - ANSWERSa peril. Risk avoidance is a risk management technique that - ANSWERSeliminates risk. While making a right-hand turn from the right lane, Ben is sideswiped by Roxanne, totaling the car he bought new 12 years ago for $15,000. Roxanne is judged to be at fault. She has an auto policy with a $500 deductible on her collision coverage. Assuming Ben's car depreciates at a rate of $1,100 a year, how much will Roxanne have to pay out of pocket when Ben files a claim against her insurer for the damages? - ANSWERS$0 When an insurer buys insurance to reduce its exposure to loss, this is called: - ANSWERSre-insurance. Which of the following does NOT have an insurable interest in Big Ed's Steak House, a local restaurant? - ANSWERSJim, who regularly eats at Big Ed's Steak House because it's his favorite restaurant. Six Stars Development Company has just purchased several large properties in Las Vegas. As a result of this large purchase, they are a little short on money and decide to save money by not purchasing insurance on their new properties. Six Stars is practicing: - ANSWERSrisk retention. Which of the following does not apply to the adjuster's responsibility of reporting to the principal? - ANSWERSThe reports should include advice on how to get out of paying covered claims. Which of the following is NOT one of the typical duties of the insured after a loss? - ANSWERSProvide a loss estimate from an appraiser. Which of the following is NOT a reason why litigation is considered a "last resort" for the insurer? - ANSWERSCourts and laws favor litigation to negotiation. Melanie's $300,000 home suffers $90,000 in damage from a fire. The adjuster finds the home's value since 2008 has depreciated 25%, making the ACV loss $67,500. Although Melanie's policy covers repairs at their replacement cost, she receives $67,500 at the time of loss. Repairs to her home end up totaling $79,500. How much, if any, further indemnification may Melanie receive from the loss? - ANSWERS$12,000 This agent works for only one insurer, and supervises and trains other agents. - ANSWERSGeneral Agent Which of the following is NOT a duty of a captive agent? - ANSWERSNegotiating settlements Of the following adjuster duties, which would be first? - ANSWERSOpen lines of communication Which of the following is NOT a characteristic of a full release settlement? - ANSWERSThe insurer pays for certain future "incidentals" related to the claim. After her business suffered damage in a fire, Jane filed a claim with Acme Insurance, which dispatched Bob to adjust it, even though he was not allowed to adjust commercial claims. He investigated Jane's losses and submitted his estimate to Acme Insurance, which issued her a settlement check based on that estimate. Bob had _______ because Acme Insurance accepted his estimate and paid Jane's claim. - ANSWERSapparent authority Which of the following statements about arbitration is TRUE? - ANSWERSAn arbitrator makes a legally binding decision based upon the evidence. A lightning strike causes one of the storage buildings on John's farm to burn to the ground, aided by the fuel tanks he kept in the building. John knows he wasn't supposed to store any fuel in the building, so he keeps that piece of information to himself when he files a claim. John's insurer may deny his claim based on his: - ANSWERSconcealment. Which of the following statements is NOT true of an insurance adjuster? - ANSWERSAn insurance adjuster receives her authority to sell products on behalf of the insurer through a written contract. Which of the following activities would most likely not be a useful negotiation technique? - ANSWERSConceding to a claimant's point that is an obvious ploy Tina has two policies (Policy X and Policy Y) that cover the same risk on a pro rata basis. Policy X has a limit of $100,000 and Policy Y has a limit of $25,000. When Tina suffers a loss totaling $75,000, how will the two policies respond? - ANSWERSPolicy X will pay $60,000 and Policy Y will pay $15,000 (Under the pro rata apportionment clause, each insurer pays its share of the loss according to its share of all policy limits. Combined total limits of both policies = $125,000. Policy X has 80% of the total and Policy Y has 20% of the total, so Policy X will pay 80% of the $75,000 loss ($60,000) and Policy Y will pay the remaining 20% ($15,000). ) Jake is selling insurance policies for XYZ Insurance. Olivia buys a homeowners policy from Jake and asks him to write down on a separate piece of paper all the perils the policy covers so she can show her husband. Jake writes "hail," but when Olivia's house is damaged by hail, the adjuster says "hail isn't covered in your policy." Olivia produces the piece of paper and threatens to sue XYZ Insurance if they don't pay. Does she have grounds for a lawsuit? Why or why not? - ANSWERSYes; Jake exercised implied authority when he wrote that Olivia had hail coverage. Which of the following statements is TRUE of a claim dispute litigated in a state that follows the doctrine of Contributory Negligence? - ANSWERSIf the plaintiff is found to be at all negligent, she will receive no settlement. Allen is adjusting an auto claim on behalf of ABC Insurance, which has given Allen $5,000 in draft authority. The total damages in the auto claim come to $7,200. Which of the following is true? - ANSWERSAllen can adjust the claim, but ABC Insurance must write the settlement check. An insurance claim is essentially: - ANSWERSa formal request to settle the damage. Why might an insurer send a claimant a Reservation of Rights letter? - ANSWERSTo let the claimant know that there is a coverage dispute When is a non-waiver agreement often used? - ANSWERSWhen an independent adjuster is investigating a claim in a catastrophe situation Which item would NOT belong in an adjuster's initial report on a claim? - ANSWERSThe final settlement amount What kind of adjuster represents the insured rather than the insurer? - ANSWERSPublic adjuster A/An ____________ plays an advisory role in the negotiation process, working from a neutral position to assist the opposing parties to come to an equitable resolution. - ANSWERSmediator When an insurer assigns an adjuster to a claim, which of the following best describes the adjuster's role in relation to the claimant? - ANSWERSThe adjuster acts as a liaison between the claimant and the insurer. While at work, Barry suffered a spinal cord injury in a forklift accident. His employer's insurer settled the claim and paid all of Barry's initial medical bills, but it also agreed to continue to pay for his weekly visits to the rehabilitation therapist. Which settlement option did Barry receive? - ANSWERSScheduled payment release

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Adjuster license practice test Questions
& Answers
The purpose of the principle of indemnity is - ANSWERSto prevent an insured from
making a profit on a loss.

Jerrod is awarded $4000 in a court case after Ollie accidentally starts a fire and burns
down his detached garage. This award is an example of - ANSWERSspecial damages

Which of the following best describes a Fraternal Benefit Society - ANSWERSA
fraternal benefit society is a social organization based around common interests and
beliefs.

SureTrust Insurance was founded and operates in Texas. In Texas, SureTrust is
considered: - ANSWERSa domestic insurer.

Jackie files a lawsuit against Ginger after Ginger's three-year-old daughter ruins
Jackie's laptop during a flight. When they go to court, Jackie is the - ANSWERSplaintiff

A captive insurance company - ANSWERSexists solely to provide insurance for its
parent company.

Which of the following is NOT a qualification of an insurable risk - ANSWERSAn
insurable risk must have guaranteed protection from damage

Five years ago, when Rosamund was one year old, she had an expensive procedure
done to remove what a doctor said was a cancerous tumor behind her knee. Her
parents have recently discovered, upon the return of her condition, that the growth was
merely a harmless cyst and not a dangerous tumor. Will the Statute of Limitations allow
her parents to file a suit against the doctor? - ANSWERSYes; suits for Medical
Malpractice are allowed until the child is eight years old

Which of the following statements about a moral hazard is FALSE? - ANSWERSIt is the
result of an unconscious behavior.

An individual has ________________ to file a lawsuit for False Arrest in Florida. -
ANSWERSfour years

John has purchased a homeowners insurance policy with a percentage deductible
based on the total limit of insurance for his home. John insures his home for $600,000,
and the policy includes a 3% deductible. A huge thunderstorm passes through one night
and blows the roof off his house. The insurance company estimates that covered

,damage totals $80,000. How much indemnification should John expect for the losses to
his roof? - ANSWERS$62,000

(First, calculate John's deductible, which is 3% of $600,000. This comes to $18,000.
Then subtract the deductible from the covered damages to get John's indemnification.
$80,000 minus $18,000 equals $62,000.)

What is the formula for actual cash value? - ANSWERSReplacement cost minus total
depreciation

Last month, an elderly man slipped and fell on a cracked, uneven icy sidewalk on
Mulberry Street. He sued the homeowner and was awarded $60,000. The insurers of
other properties on Mulberry Street would consider this award to be: - ANSWERSa legal
hazard

Which of the following best defines premium? - ANSWERSThe fee paid by the insured
in exchange for an insurance policy

The city of Hillsdale passed a law dictating that all dogs must wear collars with tags.
This is an example of what kind of law? - ANSWERSStatutory

Which of the following is true?
A. Kevin's auto insurance policy protects his car from damage.
B. Kevin's auto insurance policy now covers Bill, who bought Kevin's truck.
C. When Kevin sold his truck to Bill, he lost his auto insurance coverage.
D. Kevin's insurance policy covers him for losses to his new car, even though he sold
his truck, which was previously covered under his policy, to Bill. - ANSWERSKevin's
insurance policy covers him for losses to his new car, even though he sold his truck,
which was previously covered under his policy, to Bill.

In Florida, an insurer has ___ days to pay or deny a claim - ANSWERS90

Which of the following statements best describes the Law of Large Numbers? -
ANSWERSThe larger the number of units insured, the more accurately the insurer can
predict the number of claims from that group.

Which of the following refers to being restored to the financial condition you were in
before a loss? - ANSWERSIndemnification

To meet the 80% level of co-insurance required by his lender, Tom discovers he must
insure his home for at least $320,000. What is the value of Tom's home? -
ANSWERS$400,000

(400,000 - 80% = 320,000)

Which of the following statements about risk retention groups is FALSE?

,A. Risk retention groups are subject to state laws regarding Unfair Claims Settlement
practices.
B. Risk retention groups are a form of self-insurance.
C. Risk retention groups can provide commercial liability insurance.
D. Risk retention groups must be licensed in every state in which they operate. -
ANSWERSRisk retention groups must be licensed in every state in which they operate.

Which of the following statements about insurable interest is FALSE?
A. Maintaining property values allows your neighbor to have an insurable interest in
your house.
B. When a renter leases your house, your insurable interest in the home remains.
C. Purchasing an insurance policy on your home helps protect your insurable interest in
the home.
D. A wife can have an insurable interest in her husband's life. - ANSWERSMaintaining
property values allows your neighbor to have an insurable interest in your house.

Ginger, under the mistaken impression that Jackie made a lewd gesture at her, attacks
and injures Jackie after a soccer game. When Jackie takes Ginger to court, Ginger is
the: - ANSWERStortfeasor.

Jane's shed burns to the ground during a tornado, when the high winds break a wall of
the shed, knocking over a lantern inside. What is the proximate cause of the loss? -
ANSWERSThe tornado

Josephine's gas station suffered severe damage when one of the fuel tanks caught fire
and exploded. After completing his inspection, the adjuster determines that Josephine's
claim is not covered because she did not have automatic shut-offs for the fuel tanks. If
this safety measure was in fact required in order for coverage to apply, where might
Josephine find it in the policy? - ANSWERSConditions

ABC Masonry, Inc. has an aggregate liability policy with limits of 100,000/300,000. One
day, an accident at a construction site leads to $150,000 in damage to public property.
Assuming the cause of loss is covered under ABC Masonry's liability policy, how will this
claim be paid? - ANSWERSThe insurer pays $100,000; the aggregate limit is now
$200,000; and ABC Masonry must pay $50,000.

(Since the per-occurrence limit is only $100,000, that's all the insurer will pay. This
payment reduces the aggregate to $200,000 and leaves $50,000 that ABC Masonry is
responsible for paying.)

Which of the following incidents would a liability insurance policy cover? - ANSWERSA
man slips inside a grocery store and injures himself.

A passenger on a commercial airline flight was injured when the plane crashed due to a
mechanical problem. In court, the injured passenger's lawyer could invoke the doctrine
of: - ANSWERSRes Ipsa Loquitur

, When an applicant for a homeowners insurance policy lists the address, size, and
description of his home, he is providing: - ANSWERSrepresentations.

What is a reserve, in insurance terms? - ANSWERSA pool of collected premiums that
the insurer sets aside to pay claims

Jason's auto policy states that the insurer may cancel coverage if a premium is more
than 30 days late. However, Jason is currently more than 30 days late, and has been so
five times in the last year, and his insurer has done nothing about it. When Jason gets
into an accident and files a claim, which of the following is most likely to happen? -
ANSWERSThe insurer will pay the claim because of the implied waiver they have made
by not canceling Jason's policy the previous times he was late with his payments.

Which of the following best describes the insurance concept of "exposure"? -
ANSWERSThe possibility of damage or loss

Which of the following describes a contract in which only one party makes a promise to
perform? - ANSWERSUnilateral Contract

Strict liability - ANSWERSholds a person liable for his actions regardless of how much
care he demonstrates.

Which of the following statements about the principle of estoppel is TRUE? -
ANSWERSEstoppel protects the insured party from an insurer who initially approves
coverage, but then later denies coverage after the insured pays for repairs.

Sovereign immunity restricts an individual's ability to file a lawsuit against: -
ANSWERSthe government

Which of the following activities is considered a speculative risk? - ANSWERSBuying a
lottery ticket

The conditions page in an insurance contract may allow a lender all of the following
provisions EXCEPT: - ANSWERSallowing the lender to cancel the insurance policy at
any time.

When would a default judgment occur? - ANSWERSWhen a defendant does not
answer a complaint

Charlotte's son just turned 16 and got his driver's license. She wants him to be covered,
so she adds him to her auto insurance policy. Where would this addition be found in
Charlotte's policy? - ANSWERSEndorsements

When Zach intentionally burned down Matt's restaurant, Matt's insurer paid the claim
and then pursued subrogation. Matt is furious about the incident and wants to sue Zach.

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