What are the number of business days you have per Act 361 to inspect a vehicle? -
answer6
How many days after an inspection should a total loss be offered to the owner? -
answer5
Aftermarket parts can only be used when? - answer The parts are listed and coded in
the estimate
Aftermarket - answer Nonoriginal equipment manufacturer (non-OEM) replacement
part, either new or used, for any of the nonmechanical parts that generally constitute the
exterior of the motor vehicle, including inner and outer panels.
What is the duty of the claimant after the loss? - answer Provide a date, time and facts
of the loss
True or False: Appraisals should always be signed by the appraiser? - answerTrue
Betterment - answerThe act or process of improving something. When a part is used on
a car that makes the car more valuable than it was prior to the loss.
Which would be an example of an additional interest to the policy? - answerLienholder
Which is not a peril in reference to auto insurance? - answerWind/hail is not a peril (fire,
theft and collision are perils)
Peril - answerSomething that may cause injury, harm or loss.
An appraiser's license shall expire annually at midnight on this day? - answerJune 30
Who determines the amount of damage to the vehicle? - answerAppraiser
What does an adjuster do? - answerA natural person in this Commonwealth who makes
appraisals of motor vehicle physical damage.
If your appraiser's license is expired more than 60 days, what do you have to do? -
answerRe-take test
Which one of the following components is NOT considered part of the vehicle's front
end?
a) Grille
,b) Fenders
c) Floor Pan
d) Hood - answerc) Floor Pan
Which one of the following lists the three components that make up the front end sheet
metal of an auto?
a) Grille, hood and fenders
b) Grille, hood and headlamps
c) Fender skirt, fender outer panel and strut tower
d) Moldings, ornamentation and grille - answera) Grille, hood and fenders
Which one of the following answer choices lists the two components that are part of a
hood's lock assembly?
a) Release cable and support rod
b) Pop-up spring and release cable
c) Pop-up spring and safety catch
d) Pop-up spring and hinges - answerc) Pop-up spring and safety catch
What type of headlamp features a lens that is specifically designed for the auto model
and contoured to its requirements for improved aerodynamics?
a) Sealed composite
b) Sealed beam
c) Composite beam
d) Composite - answerd) Composite
Which one of the following is considered part of the cowl?
a) Fender
b) Vent panel
c) Grille
d) Quarter panel - answerb) Vent panel
The outer rocker panel is NOT welded to which of the following components?
a) Inner rocker panel
b) Floor pan
c) Roof outer panel
d) Quarter panel assembly - answerc) Roof outer panel
What component forms the base of the car?
a) Firewall
b) Rocker panel
c) Cowl
d) Floor pan - answerd) Floor pan
Which one of the following is NOT a purpose of pillars?
a) Provide support for the front end
b) Provide support to the roof
, c) Serve as mounting posts for door hinges
d) Serve as mounting posts for door lock strikers - answera) Provide support for the
front end
What component runs underneath the doors between the front and rear fenders on the
left and right sides of the vehicle?
a) Firewall
b) Cowl
c) Floor pan
d) Rocker panel - answerd) Rocker panel
What component forms the housing for the rear wheels?
a) Quarter panels
b) Quarter wheelhouses
c) Sail panels
d) Fenders - answerb) Quarter wheelhouses
Belt Moldings - answerMoldings that are positioned just below the window openings
A car's quarter panel would NOT include which of the following components?
a) The cowl
b) Wheel opening, side or belt moldings
c) Side marker lamp
d) Fuel door - answera) The cowl
What component forms the rear side of the automobile?
a) Pillars
b) Quarter panels
c) Fenders
d) Quarter wheelhouses - answerb) Quarter panels
Headliner - answerThe fabric or cardboard-like lining that covers the inner roof panel
and roof bows
What component found below the rear window on the inside of the vehicle serves as a
shelf and provides internal bracing?
a) Firewall
b) Rear lower body panel
c) Rear upper body panel
d) Rear package shelf - answerd) Rear package shelf
What component combines the deck lid and stationary back glass into a single
assembly that lifts up like a deck lid?
a) Sail panel
b) Tail panel
c) Hatchback
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