MBA 704 Exam 4 Questions and Answers All Correct
What are gardner's 7 multiple intelligences - Answer- 1. logical/mathematical
2. verbal/linguistic
3. interpersonal
4. intrapersonal
5. visual/spatial
6. musical
7. bodily/kinesthetic
What are the three "new" intelligences - Answer- 1. na...
What are the three "new" intelligences - Answer- 1. naturalist
2. existential
3. emotional
what are the 6 mental abilities related to job performance - Answer- 1. verbal
comprehension
2. numerical
3. spatial visualization
4. perceptual speed
5. memory
6. inductive reasoning
what term is using symbols to transfer the meaning on information - Answer-
communication
what term is defined as non-word human responses (such as gestures and facial
expressions) and the perceived characteristics of the environment through which the
human verbal and nonverbal messages are transmitted - Answer- nonverbal
communication
what are the 5 ways to improve nonverbal effectiveness - Answer- 1. high EI people can
read nonverbal cues better than low EI people
2. look at what is happening
3. consider discrepancies b/w the nonverbal behavior and verbal statements
4. watch for subtleties in the nonverbal behavior
5. consider cultural differences
what are the 4 communication styles - Answer- 1. director (lion)
2. free spirit (otter)
, 3. humanist (golden retriever)
4. historian (beaver)
what 9 things should good feedback have - Answer- 1. intention
2. specificity
3. description
4. usefulness
5. timeliness
6. readiness
7. clarity
8. validity
what 5 things is good feedback affected by - Answer- 1. trust
2. expectations
3. values
4. status
5. compatibility
what are the 4 purposes of interactive communication - Answer- 1. task coordination
2. problem solving
3. information sharing
4. conflict resolution
what are the three common phases among decision making models - Answer- 1.
intelligence/info gathering/identification phase
2. design/development/search for alternatives phase
3. choice/selection/judgement phase
what are the 4 types of escalation on commitment from decision making - Answer- 1.
project characteristics
2. psychological determinants
3. social forces
4. organizational determinants
what are the 5 different types of decision makers - Answer- 1. charismatics
2. thinkers
3. skeptics
4. followers
5. controllers
what term involves combining responses or ideas in novel ways - Answer- creative
process
what term relies on tacit knowledge, which is not readily explainable, acquired through
observation and experience, and is difficult to describe in words - Answer- creative
process
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