Professional Development Final Exam Questions And Answers
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Course
PROFESSIONAL DEVELOPMENT
Institution
PROFESSIONAL DEVELOPMENT
accommodating conflict management style - ANS a conflict management style that allows the other party to have his or her own way without knowing there was a conflict
accountability - ANS report back to whoever empowered you to carry out a specific responsibility
active listeni...
Professional Development Final Exam
Questions And Answers
accommodating conflict management style - ANS a conflict management style that allows
the other party to have his or her own way without knowing there was a conflict
accountability - ANS report back to whoever empowered you to carry out a specific
responsibility
active listening - ANS when a receiver provides a sender full attention without distraction
adjourning stage - ANS when team members bring closure to a project
advanced skill set resume layout - ANS a resume layout used by those with extensive
career experience that emphasizes related work experience, skills, and significant
accomplishments
aggressive behavior - ANS behavior of an individual who stands up for his or her rights in a
manner that violates others' rights in an offensive manner
assertive behavior - ANS behavior of an individual who stands up for his or her rights
without violating the rights of others
assets - ANS items that you own that are worth money
attitude - ANS a strong belief about people, things, and situations
autocratic leaders - ANS leaders who make decisions on their own without input from
others
automatic deduction plan - ANS when funds are automatically deducted from an
employee's paycheck and placed into a bank account
avoiding conflict management style - ANS a passive conflict management style used when
one does not want to deal with the conflict so the offense is ignored
bargaining agreement - ANS a contract between an employer and a union that addresses
salaries, benefits, working conditions and other common employee matters
, behavioral interview question - ANS interview question that asks candidates to share a
past experience related to a specific workplace situation
board of directors - ANS a group of individuals responsible for developing the company's
overall strategy and major policies
brainstorming - ANS a problem-solving method that involves identifying alternatives that
allow members to freely add ideas while other members withhold comments on the alternatives
budget - ANS a detailed financial plan used to allocate money for a specific time period
business letter - ANS a formal written form of communication used when a message is
being sent to an individual outside of an organization
business memo - ANS written communication sent within an organization (also called
interoffice memorandum)
capital budget - ANS a financial plan used for long-term investments including land and
large pieces of equipment
career objective - ANS an introductory written statement used on a resume for individuals
with little or no work experience
casual workdays - ANS workdays when companies relax the dress code policy
chain of command - ANS identifies who reports to whom within a company
character - ANS the unique qualities of an individual, which usually reflect personal morals
and values
charismatic power - ANS a type of personal power that makes people attracted to you
coercive power - ANS power that uses threats and punishment
collaborating conflict management style - ANS a conflict management style in which both
parties work together to arrive at a solution without having to give up something of value
communication - ANS the process of a sender transmitting a message to an individual
(receiver) with the purpose of creating mutual understanding
competent - ANS having the ability to answer questions when a customer asks
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