A 32-year-old female client comes in for her 2nd session but still is undecided if coaching really
what she needs. The coach begins building trust and rapport with the client. The client decides to
open up and tells the coach about her eating habits and her love for sugar. The coach responds with...
A 32-year-old female client comes in for her 2nd session but still is undecided if coaching really
what she needs. The coach begins building trust and rapport with the client. The client decides to
open up and tells the coach about her eating habits and her love for sugar. The coach responds with
"avoiding sugar is hard for you". What type of reflection is this?
A. Complex Reflection
B. Double-sided Reflection
C. Simple Reflection
D. Amplified Reflection - ANSWER-
You as the coach practice the steps of Nonviolent Communication ( NVC ) with your clients for
expressing empathy. Which distinction below is NOT part of NVC?
A. Express feelings, not thoughts
B. Make requests, not demands
C. Identify needs, not strategies
D. Identify opportunities, not barriers - ANSWER-
A 45 year-old woman meets with her coach to discuss her sedentary behavior. The woman is
considering trying to sit less throughout the day but her job is very demanding, her father recently
passed away, and she suffers from low back pain.
,Client: I've been through so much lately. I don't know if I want to take this on.
Coach: You are a survivor.
The coaching skill being demonstrated is:
A. Sympathy
B. Discord
C. Elicit-Provide-Elicit
D. Reframing - ANSWER-
"Hi Coaches! I've been coaching my client for 6 months and they recently told me that they identify
as an atheist. God is at the center of all that I do. I need to end this coaching relationship. Advice
on how to do this?"
As an NBC-HWC coach, your next step would be:
A. Answer the question and help however you can
B. Screenshot the post and send to the NBHWC for follow-up on a possible ethics violation
C. Do nothing since it doesn't apply to you
D. Do nothing since it is in a private Facebook group - ANSWER-
In health and wellness coaching, coaches often use motivational rulers to gage where their clients
are at. It is recommended that if a client answers that their motivation is a 6, on a scale of 1-10 the
next question should explore why their answer was not a 5. This is recommended since the clients
answer is most likely to evoke what?
,A. Empathy
B. Sustain Talk
C. Resistance
D. Change Talk - ANSWER-
If a health coach owns their own business and contracts with a third party to host their clients
health information on their server, the coach must ensure that:
A. A signed contract is n place
B. The third party abides by HIPAA Security rules
C. The third party abides by HIPAA Privacy rules
D. All of the above - ANSWER-
A coach has his NBC-HWC and a degree in psychology. His client describes an ankle injury he
recently got running. He says that his ankle is bruised and he can't really run on it anymore and it
hurts to even walk, especially down some stairs. Which of the following should the coach
recommend next?
A. Recommend the client see a medical provider to get it checked out
B. Recommend the client use an ACE bandage to help keep it stable
C. Recommend the client just walk for the next few days until it feels better and lay off of the
running
, D. Recommend the client rest, ice, compress with a bandage, and elevate his leg for the next week
and then try to run again and see how it goes. - ANSWER-
A client has requested that what she is about to talk to you about not be put in her record, your
electronic coaching notes, or even written down. Which response is most appropriate?
A. "Your confidentiality is important to me and I will not put anything in your record, in my
electronic notes, or write anything down."
B. "I am required by HIPAA to keep a record of everything."
C. "I am happy to honor your confidentiality but if it is anything do with a health-endangering
behavior or something illegal for example I will not be able to keep that private."
D. "Everything you say to me is 100% confidential." - ANSWER-
When coaches ask about the pros and cons of making a change and the pros and cons of not making
a change they are engaging in what coaching activity?
A. Growth mindset
B. Active listening
C. Empathy
D. Decisional Balance - ANSWER-
A 48 year-old, female client is on her fifth coaching session and has made some progress toward
her goal to eat a serving of fruit and a serving of vegetables every day at work for lunch. She
indicated that she does struggle the most whenever her co-workers go out to lunch because she
either has to decline or when she goes with them she ends up not meeting her goal for that day.
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