THERAPEUTIC COMMUNICATION CHAPTER 8 REVISION
QUESTIONS. ALL EXAM REVISION QUESTIONS AND
CORRECT ANSWERS (ALREADY GRADED A+) (2024 UPDATE)
100% GUARANTEED
Which nursing statement is a good example of the therapeutic communication technique of
focusing?
A. "Describe one of the best things that happened to you this week."
B. "I'm having a difficult time understanding what you mean."
C. "Your counseling session is in 30 minutes. I'll stay with you until then."
D. "You mentioned your relationship with your father. Let's discuss that further." - ANSWER-
ANS: D
This is an example of the therapeutic communication technique of focusing. Focusing takes notice
of a single idea or even a single word and works especially well with a client who is moving rapidly
from one thought to another.
KEY: Cognitive Level: Application | Integrated Processes: Nursing Process: Implementation |
Client Need: Psychosocial Integrity
After fasting from 10 p.m. the previous evening, a client finds out that the blood test has been
canceled. The client swears at the nurse and states, "You are incompetent!" Which is the nurse's
best response?
,A. "Do you believe that I was the cause of your blood test being canceled?"
B. "I see that you are upset, but I feel uncomfortable when you swear at me."
C. "Have you ever thought about ways to express anger appropriately?"
D. "I'll give you some space. Let me know if you need anything." - ANSWER- ANS: B
This is an example of the appropriate use of feedback. Feedback should be directed toward
behavior that the client has the capacity to modify.
KEY: Cognitive Level: Application | Integrated Processes: Nursing Process: Implementation |
Client Need: Psychosocial Integrity
During a nurse-client interaction, which nursing statement may belittle the client's feelings and
concerns?
A. "Don't worry. Everything will be alright."
B. "You appear uptight."
C. "I notice you have bitten your nails to the quick."
D. "You are jumping to conclusions." - ANSWER- ANS: A
This nursing statement is an example of the nontherapeutic communication block of belittling
feelings. Belittling feelings occurs when the nurse misjudges the degree of the client's discomfort,
suggesting a lack of empathy and understanding.
KEY: Cognitive Level: Application | Integrated Processes: Nursing Process: Implementation |
Client Need: Psychosocial Integrity
, A client on an inpatient psychiatric unit tells the nurse, "I should have died, because I am totally
worthless." In order to encourage the client to continue talking about feelings, which should be the
nursing initial response?
A. "How would your family feel if you died?"
B. "You feel worthless now, but that can change with time."
C. "You've been feeling sad and alone for some time now?"
D. "It is great that you have come in for help." - ANSWER- ANS: C
This nursing statement is an example of the therapeutic communication technique of reflection.
When reflection is used, questions and feelings are referred back to the client so that they may be
recognized and accepted.
KEY: Cognitive Level: Application | Integrated Processes: Nursing Process: Implementation |
Client Need: Psychosocial Integrity
Which nursing response is an example of the nontherapeutic communication block of requesting
an explanation?
A. "Can you tell me why you said that?"
B. "Keep your chin up. I'll explain the procedure to you."
C. "There is always an explanation for both good and bad behaviors."
D. "Are you not understanding the explanation I provided?" - ANSWER- ANS: A
This nursing statement is an example of the nontherapeutic communication block of requesting an
explanation. Requesting an explanation is when the client is asked to provide the reason for
QUESTIONS. ALL EXAM REVISION QUESTIONS AND
CORRECT ANSWERS (ALREADY GRADED A+) (2024 UPDATE)
100% GUARANTEED
Which nursing statement is a good example of the therapeutic communication technique of
focusing?
A. "Describe one of the best things that happened to you this week."
B. "I'm having a difficult time understanding what you mean."
C. "Your counseling session is in 30 minutes. I'll stay with you until then."
D. "You mentioned your relationship with your father. Let's discuss that further." - ANSWER-
ANS: D
This is an example of the therapeutic communication technique of focusing. Focusing takes notice
of a single idea or even a single word and works especially well with a client who is moving rapidly
from one thought to another.
KEY: Cognitive Level: Application | Integrated Processes: Nursing Process: Implementation |
Client Need: Psychosocial Integrity
After fasting from 10 p.m. the previous evening, a client finds out that the blood test has been
canceled. The client swears at the nurse and states, "You are incompetent!" Which is the nurse's
best response?
,A. "Do you believe that I was the cause of your blood test being canceled?"
B. "I see that you are upset, but I feel uncomfortable when you swear at me."
C. "Have you ever thought about ways to express anger appropriately?"
D. "I'll give you some space. Let me know if you need anything." - ANSWER- ANS: B
This is an example of the appropriate use of feedback. Feedback should be directed toward
behavior that the client has the capacity to modify.
KEY: Cognitive Level: Application | Integrated Processes: Nursing Process: Implementation |
Client Need: Psychosocial Integrity
During a nurse-client interaction, which nursing statement may belittle the client's feelings and
concerns?
A. "Don't worry. Everything will be alright."
B. "You appear uptight."
C. "I notice you have bitten your nails to the quick."
D. "You are jumping to conclusions." - ANSWER- ANS: A
This nursing statement is an example of the nontherapeutic communication block of belittling
feelings. Belittling feelings occurs when the nurse misjudges the degree of the client's discomfort,
suggesting a lack of empathy and understanding.
KEY: Cognitive Level: Application | Integrated Processes: Nursing Process: Implementation |
Client Need: Psychosocial Integrity
, A client on an inpatient psychiatric unit tells the nurse, "I should have died, because I am totally
worthless." In order to encourage the client to continue talking about feelings, which should be the
nursing initial response?
A. "How would your family feel if you died?"
B. "You feel worthless now, but that can change with time."
C. "You've been feeling sad and alone for some time now?"
D. "It is great that you have come in for help." - ANSWER- ANS: C
This nursing statement is an example of the therapeutic communication technique of reflection.
When reflection is used, questions and feelings are referred back to the client so that they may be
recognized and accepted.
KEY: Cognitive Level: Application | Integrated Processes: Nursing Process: Implementation |
Client Need: Psychosocial Integrity
Which nursing response is an example of the nontherapeutic communication block of requesting
an explanation?
A. "Can you tell me why you said that?"
B. "Keep your chin up. I'll explain the procedure to you."
C. "There is always an explanation for both good and bad behaviors."
D. "Are you not understanding the explanation I provided?" - ANSWER- ANS: A
This nursing statement is an example of the nontherapeutic communication block of requesting an
explanation. Requesting an explanation is when the client is asked to provide the reason for
