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Timeshare Industry Chapter 8-15 Exam Questions and Answers 100% Pass

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Timeshare Industry Chapter 8-15 Exam Questions and Answers 100% Pass Timeshare purchasers have attended how many presentations before they buy? - 2.79 What percentage of recent purchases have attended one to two presentations before they buy? - 64% The general rule of sale? - One out of 10 C...

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Timeshare Industry Chapter 8-15 Exam
Questions and Answers 100% Pass

Timeshare purchasers have attended how many presentations before they buy? -

✔✔2.79

What percentage of recent purchases have attended one to two presentations before

they buy? - ✔✔64%

The general rule of sale? - ✔✔One out of 10

Closing rate? - ✔✔15.5% closing rate in 2014

Exit programs - ✔✔Developers must recoup marketing costs extended on the non

purchasers by devising exit programs and trial membership programs that maintain

and enhance prospect interest in timeshare

The sales process 10 steps - ✔✔1. Sales environment, 2. Salesperson mental mindset 3.

Registration and meet and greet. 4. Warm up 5. The order of the day (agenda/ intent),

6. Discovery 7. Information and confirmation 8. The property tour 9. Product

recommendation and 10. The close and completion of the details.

Brittie Donald, All Rights Reserved © 2025 1

, First step in the sales process - ✔✔begins when prospects enter the sales environment.

Components of this environment include the reception area, the sales room, and the

staff members responsible for operation of the sales environment. Interaction occurs not

only between staff and prospects but inanimate objects and prospects. The sales

environment should appeal to the prospects five sense and evoke a relaxed feeling.

The check in staffs first responsibility? - ✔✔is to verify the prospects names and

addresses with the list provided by the lead generator such as an off-premise contract

(OPC). The lead generator is responsible for qualifying and scheduling prospects for

sales tours and presentations, and tracking the source of the prospect is a critical

marketing metric. (Page 106)

Responsibilities - ✔✔tour provider: pre qualifying prospects

salesperson: responsible for introducing the prospects to the vacation ownership resort.

Pre tour activities - ✔✔Meeting their salesperson after registration for a podium

presentation. This is an effective way to convey a large amount of standard info to a

large number.

In absence of one, each salesperson will give prospects a general idea of the concept and

then branch off.

Brittie Donald, All Rights Reserved © 2025 2

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