Questions and Answers Latest Version
(2025/2026) Already Passed
What is the primary goal of water damage restoration?
✔✔ To remove excess water, dry affected areas, and prevent further damage.
Why is it important to act quickly in water damage restoration?
✔✔ To prevent mold growth and structural damage.
What is the first step in assessing water damage?
✔✔ Identifying the source of the water intrusion.
How do you determine the category of water damage?
✔✔ By evaluating the source and level of contamination.
What are the three categories of water damage?
✔✔ Clean water, gray water, and black water.
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,Why is black water considered hazardous?
✔✔ It contains harmful bacteria and contaminants.
How do you safely handle black water damage?
✔✔ Wear protective gear and use proper disinfection methods.
What is the purpose of dehumidifiers in water restoration?
✔✔ To remove excess moisture from the air and speed up drying.
Why should porous materials be removed in severe water damage?
✔✔ They absorb contaminants and promote mold growth.
What tool is commonly used to detect moisture in walls?
✔✔ A moisture meter.
How do you prevent mold after water damage?
✔✔ Dry affected areas quickly and use antimicrobial treatments.
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, Why is proper air circulation important in drying water damage?
✔✔ It helps evaporate moisture and prevent stagnation.
What is the role of air movers in water restoration?
✔✔ To accelerate drying by increasing airflow.
How does temperature affect the drying process?
✔✔ Warmer temperatures speed up evaporation.
Why is it necessary to document the water damage restoration process?
✔✔ For insurance claims and quality assurance.
What is secondary damage in water restoration?
✔✔ Additional damage caused by prolonged exposure to moisture.
Why should electrical systems be checked after water intrusion?
✔✔ Water can cause short circuits and fire hazards.
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