Restaurant Management Study Exam Questions With Advanced Answers.

A quick service restaurant - correct answer Food being paid before service, a limited menu, and may serve partially cooked food. A fast casual restaurant. - correct answer Use high quality ingredients; fresh made to order menu items; healthful options; upscale decor. A family restaurant - correct answer Located within easy reach of the suburbs or interstate roads, informal with a simple menu and service and grew out of the coffee shop style restaurant. Fine dining restaurant. - correct answer Turnover can be less than one per evening, small and typically less than 100 seats and has an average guest check of $60 or more. A themed restaurant - correct answer Built around an idea, usually fun and Fantasy, glamorizing or romanticizing an activity. The traits of an effective leader - correct answer Drive, the desire to influence others, honesty and moral character, self-confidence, intelligence, and relevant knowledge. The sources of power - correct answer Legitimate power, reward power, corrective power, expert power Managers - correct answer Also known as key holders Danny Meyer said - correct answer Stated "it is better for your staff to tell you what is wrong, and for you to have to tell them". Quid pro quo - correct answer Means that something is given in exchange for something else Reliable - correct answer Federal and state laws and regulations Restrict the use of preemployment testing if it is not_________. Immigration Reform and control act of 1986 - correct answer Protects permanent work authorization versus temporary work authorization, legal immigrants, covers all employees from the discrimination. Title III - correct answer The part of the Americans With Disabilities Act thankless public accommodations, private business serving the public Miners between the ages of 16+ - correct answer What age can a miner work a motor vehicle, as a driver. The restaurant classification - correct answer The seat turnover and the speed of eating correlate with this. Hey location criteria - correct answer Demographics, visibility, accessibility, number of potential customers, distance from the potential market, and desirability of surroundings. The energy star program - correct answer What incentive programs do equipment providers offer. Environmental program from the US Environmental Protection Agency A concept - correct answer Matrix of ideas that constitutes what will be perceived as the restaurants image and his aim to interest a target market The menu - correct answer The most important part of the restaurant concept France - correct answer The first restaurant or originated in this country and was known as a public dining room The number of Americans with disability - correct answer 43 million "Enlightened hospitality" -Danny Meyer - correct answer "If your staff is happy, then your test will be too" The number one cause of restaurant accident - correct answer Slipping and falling Celiac disease - correct answer People whom have this disease have bodies that start to attack it's own selves but specifically in its own intestines, have an auto immune problem, cannot metabolize dictating protein Red book - correct answer This toll get assist in managing a restaurant at home daily data such as weather and get A production sheet - correct answer This details all task necessary to bring food quantities up to par stock up repaired items at the preparation long time A standardized recipe - correct answer A means of maintaining consistent food qualities, acts as a control device, and is a tool for cooks thanks for cooking methods and time The food cost percentage - correct answer Food cost divided by the total revenue Organizational chart - correct answer This identifies who reports to who, Lines of communication, who is Operational (short term 1-2 years); Strategic (long term 3-10 Years - correct answer 2 types of planning Strength, Weaknesses, Opportunities, Threat - correct answer SWOT Forecasting, determining where the business is and where it wants to be. - correct answer Vision Setting goals and strategies to achieve the goals - correct answer Mission Evaluating results - correct answer Goals Verbal, nonverbal, body language, verbal intonations, active listening - correct answer Interpersonal Communication True - correct answer You cannot motivate people to do good work Rewards, recognition, positive reinforcement - correct answer Motivation incentives Form of gender discrimination(1980) under Title VII of the 1964 Civil Rights Act - correct answer EEOC Equal employment opportunity commission Recognize, prevent, confront - correct answer Management responsibility (sexual harassment) Locally grown sourced,Healthy menu items for kids as well, Sustainable food practices, Mobile food business, Culinary cocktails, Smartphone apps - correct answer Menu Trends Aroma Texture Sight Sound - correct answer Flavor (Chemical senses) Price individual item and multiply by ratio amount necessary to achieve desired food cost % - correct answer Menu Pricing (Ratio Method) Sales price - COGs (cost of goods sold) = - correct answer Contribution Margin Wastage, Pilferage, Spoilage - correct answer Controlling cost Opening inventory + Purchases - Closing inventory = - correct answer Cost of goods sold Food cost / Food sales * 100 = - correct answer Food cost percentage