Correct Answers.
What does STEEPLED stand for? (External factors - macro environment) Answer-
Sociological, technological, economic, environmental, political, legal, ethical,
demographic
How many employees does a micro business have? Answer- Less than 10
How many employees does a small business have? Answer- Less than 50
How many employees does a medium business have? Answer- 250 or fewer
What are the support activities of porters value chain model? Answer- Firm
infrastructure, human resource management, technology development and
procurement
What are the primary activities of porters value chain model? Answer- Logistics,
operations, marketing and sales and after sales service
What is a BRD? Answer- Business requirements definition - it answers the "what to
buy" question and is based on the needs analysis from operations
What does RAQSCI stand for? (a model for identifying business requirements)
Answer- Regulatory, assurance of supply, quality, service, cost and innovation
What are the two types of field research? Answer- Quantitative research (statistical
information) and qualitative research (peoples opinions)
What are the 4 categories of the Kraljic matrix? Answer- Critical, strategic, tactical
and leverage
What is a situation target proposal (STP)? Answer- It is a statement that describes
the current situation, paints the vision of the target and lists the elements to be used
to get to the target
What are SMART objectives? Answer- Specific, Measurable, Achievable, Realistic,
Timely
What is force majeure? Answer- Force majeure is a powerful and unexpected event,
such as hurricane or other disaster, which prevent a contract from being fulfilled
What is commissioning? Answer- It is the process of deciding what to spend money
on in the public sector