Exam 3 Management Questions with correct Answers

Exam 3 Management Questions with correct Answers A(n) ____ control can be identified in terms of response time or accuracy, such as the number of defects per 1,000 items produced. quality Which one of the following statements is true as it relates to decision making? Brainstorming groups will be more effective when membership is diverse. Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:06 / 0:15 Full screen Which one of these statements is false regarding Situational Leadership Theory? -Employee readiness represents a combination of his/her experience and skill level. Requiring customers to wear a mask and stand at least 3 feet from other customers represents a ____ control. behavioral Which one of the following is not a benefit of organizational control? -Slower responsiveness to customers. Based on our learning materials, in which of the following leader behaviors would you most probably see the boss kicking back with her or his feet up on the desk? -Laissez-faire An Autocratic decision making leader behavior will bring out more creativity in the group than a Democratic decision making leader behavior. false Decentralized organizations will empower employees to make more of these types of decisions. -Operational decisions Based on the Chapter 10 lectures, which one of the following is not associated with analysis paralysis? Struggling to reach a unanimous decision. Which one of the following statements is false regarding leadership behaviors? -Democratic leaders always provide each team member with an equal vote when making decisions. This type of decision making model should be used when solutions to the problem are not clear and you have a lot of time. Creative Which one of the following would not be found on a company's balance sheet Their sales for the current month. If a company, with a service-oriented culture, establishes an absolute standard of achieving 100% customer satisfaction, it may be committing the control mistake of ____. failing to set an appropriate performance target. Which one of the following traits reflects a leader's level of confidence in their own capabilities?- -Self-Esteem According to Chapter 10 of our textbook, which one of the following is not a dimension of creativity? passion Using the cash flow statement, as a financial control, isn't important when your organization is growing rapidly and producing a steady stream of profits. false Which one of the following represents an outcome control, rather than a behavioral control? -Providing a $10 commission to sales representatives for each sale or upgrade to the new iPhone 12. An employee whose job title is "Operations Manager" is a formal leader in the company. true Which one of the following would be considered a financial cost of organizational control? -The cost of having financial statements audited by an independent accounting firm Which one of the following statements is true as it relates to intelligence of leaders? -People with a high EQ demonstrate self awareness, empathy, and social skills. Which one of these situational leadership behaviors should be utilized by a manager when the subordinate (follower) has a low level of competence? Directing Grading student attendance and participation would represent a good outcome control for a goal of increasing average exam scores for the class. false Which one of these O.C.E.A.N. personality traits is not considered a leadership trait? agreeableness Checking the weather forecast, and canceling plans to send a crew of employees and equipment to pour concrete, represents a form of ____. feedforward control Which one of the following is not a step in the Rational Decision Making process? -Establish minimum criteria This one type of decision relies on the decision rule for a response. -For a programmed decision Operational strategy is concerned with tracking the strategy as it is implemented, detecting any problem areas, and making any necessary adjustments False