BPK 381 Final Exam| 260 Exam Questions New Questions and Answers 2024 |Updated & Verified

What is motivation? The process that controls both the direction and strength of choice made by a person among alternative courses of actions -Vroom, 1964 What are the 5 critical concepts of motivation? ∙Direction (positive or negative motivation) ∙Intensity (strong or moderate) ∙Persistence (how long does that behaviour change last, ex. hawthorne effect) ∙Behaviour (action from which we infer motivation) ∙Performance (standard by which we measure behaviour, Performance= (Motivation x Ability) - Situational constraints Describe the motivation theory X and theory Y. ∙Different approaches to behaviour ∙Theory X →People are lazy, dislike work, avoid work →Must be coerced, watched and scolded →No ambition, prefer to be led, want dictatorial leader (Scientific management thinking) ∙Theory Y