Lifeguard Training (Ellis) Questions with complete solution 2023/2024

Lifeguard Training (Ellis) Questions with complete solution 2023/2024 In-service is required in order to make sure that your skills maintain at a ____ _____ _____. - correct answers Test Ready Level What is the Standard of Care and why is it important to maintain it? - correct answers The Standard of Care is the guidelines that all Ellis & Associates employees follow in order to ensure cohesiveness during a rescue. It is important to maintain the Standard of Care to remain consistently professional. When should you apply SPF (sun protection factor)? - correct answers 20 minutes before you go out in the sun, and reapply ever hour. What does C.A.R.E. stand for and when is it to be used? - correct answers Confident, Attentive, Responsive, and Empathetic. It is to be used when dealing with guests. What does D.E.A.L. stand for and when is it to be used? - correct answers De-escalate the situation, Evaluate alternatives, Act Quickly, and Look at the outcomes. It is to be used when dealing with particularly rude guests. What does L.E.A.D. stand for and what should we use it for? - correct answers Listen to the guest, Empathize, Apologize, and Discuss. It is to be used for rule enforcement.