Level 3 BTEC national extended diploma - D*D*D* 17/18 units.
This is a practical work-related course, with assignments based on real life problems that occur within the world of IT and Business.
Year 1 - BTEC Level 3 Extended Diploma in IT (Networking and Systems Support) (180 Credits)
Unit 5 �...
1. Imagine you are keen to work with Microsof as a Programmer on Window Operatng System
projects. Give 4 reasons with examples why Microsof should give you the job and to
someone else.
You should give me the job because:
ï‚· I got the needed knowledge & terminology to work in this project, this would allow me
to have a head start over person who is new to this feldd
ï‚· I got the required communicatons skills & enthusiasm which allow me to communicate
with people and make sure that certain things are completedd
ï‚· I got the required teamwork skills which are certainly needed when working on bigger
projects, those skills would allow me to work with other people more efectvely and
would end up saving some tmed
ï‚· I got the required planning skills & organisaton which would allow me to hand work
before deadline and make sure that the required work is done to certain standardd
2. Describe 2 job-related atributes necessary for the following job roles:
a. A sales representatve
- Spoken communicaton skills are very important in this type of jobs as most of the
tme you need to talk with other people, potental customers to persuasive them
into buying certain thingsd
- Conscientousness, without this skill most of the sales representatve are not very
successful, Conscientousness is a wish to do well, this is a self-motvaton skill which
is needed everywhere due to its good efectsd
b. An airline employee [pilot]
- Self-evaluate skills, good pilot has to know what he can and can’t do, for example
he needs to know that he can’t fy upside down with a public plane as it would be
very unpleasant even if it’s possible, he also shouldn’t take risks such as fying
through storms or hail as it could damage the planed
- Planning skills, pilot needs to plan route beforehand to accomplish successful trip,
if he doesn’t plan route beforehand he could run out of gas mid-wayd
c. An IT technician who fxes hardware faults
- Knowledge skills & terminology of all the hardware parts and how do they afect
and work in the computer, this would allow IT technician to fx found problems by
identfying the problems independently, terminology would allow IT technician to
understand the name of the hardwared
- Time management is another important skill for an IT technician, this allows him to
give certain amount of tme for each computer he is going to fx, this could prevent
him from spending a large amount of tme on fxing computer rather than 5d
3. Explain in your own word the following terms:
a. Work ethics
This are morals which have to be followed to ensure the prosperity of
company/country or individualsd
b. Soft skills
This are atributed which allow efectve communicaton between you and other
peopled
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