ITPM chapter 9 Exam Questions with 100% Correct Answers

ITPM chapter 9 Exam Questions with 100% Correct Answers T/F: Extrinsic motivation causes people to participate in an activity for their own enjoyment. - answerFalse T/F: Maslow's hierarchy of needs states that people's behaviors are guided or motivated by a sequence of needs. - answerTrue T/F: Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above. - answerFalse T/F: According to Herzberg, hygiene factors such as larger salaries, more supervision, or a more attractive work environment would motivate workers to do more if present. - answerFalse T/F: People who need institutional power or social power want to organize others to further the goals of the organization. - answerTrue T/F: Managers who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives. - answerFalse T/F: Assignment, budget, promotion, money, and penalty influence bases are automatically available to project managers as part of their position. - answerFalse T/F: Thamhain and Wilemon found that when project managers used work challenge and expertise to influence people, projects were more likely to succeed. - answerTrue T/F: Legitimate power involves using personal knowledge and expertise to get people to change their behavior. - answerFalse T/F: According to Covey, project managers must use a win/lose approach in making decisions. - answerFalse T/F: A responsibility assignment matrix (RAM) is a matrix that maps the work of the project as described in the OBS to the people responsible for performing the work as described in the WBS. - answerFalse T/F: A RAM is used only to assign detailed work activities. - answerFalse T/F: A staffing management plan describes when and how people will be added to and taken off the project team. - answerTrue