Cedarville MGMT Exam 1 Question Fully Solved.

management - correct answer getting work done through others efficiently and effectively efficiency - correct answer getting work done with a minimum of effort, expense, or waste effectiveness - correct answer accomplishing tasks that help fulfill organizational objectives four functions of management - correct answer planning, organizing, leading, controlling planning - correct answer determining organizational goals and a means for achieving them organizing - correct answer deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom leading - correct answer inspiring and motivating workers to work hard to achieve organizational goals controlling - correct answer monitoring progress toward goal achievement and taking corrective action when needed kinds of managers - correct answer top managers, middle managers, first-line managers, team leaders top managers - correct answer definition: responsible for the overall direction of the organization responsibilities: change, commitment, culture, environment examples: CEO, CFO, vice president middle managers - correct answer definition: set objectives consistent with top management's goals, plan and implement strategies to achieve goals responsibilities: resources, objectives, coordination, subunit performance, strategy implementation examples: GM, plant manager, regional manager first-line managers - correct answer definition: training and supervising the performance of non-managerial employees responsibilities: non-managerial worker supervision, teaching and training, scheduling, facilitation examples: office manager, shift supervisor, department manager team leaders - correct answer definition: facilitate team activities toward goal accomplishment responsibilities: facilitation, external relationships, internal relationships examples: team leader, team contact, group facilitator managerial roles - correct answer interpersonal, informational, decisional interpersonal roles - correct answer figurehead: managers perform ceremonial duties such as greeting visitors, speaking at the opening or representing the company leader: managers motivate and encourage workers to accomplish organizational objectives liaison: managers deal with people outside their units informational roles - correct answer monitor: managers scan their environment for info, actively contact others for info, receive unsolicited info disseminator: share info with others within the company spokesperson: share info with others outside company decisional roles - correct answer entrepreneur: managers adapt themselves and workers to change disturbance handler: managers respond to problems immediately resource allocator: managers decide from whom and how much resources they get negotiator: managers negotiate schedules, employee raises, etc. external environments - correct answer forces and events outside a company that have a potential to influence or affect it environmental change - correct answer the rate at which a company's general and specific environments change stable environments - correct answer an environment in which the rate of change is slow dynamic environment - correct answer an environment in which the rate of change is fast punctuated equilibrium theory - correct answer companies go through long periods of stability followed by short periods of dynamic change and then a new equilibrium environmental complexity - correct answer number and intensity of external factors in the environment that affect the organization simple environments - correct answer few environmental factors complex environments - correct answer many environmental factors resource scarcity - correct answer how much critical resources in an organization's external environment uncertainty - correct answer extent to which managers can understand or predict which environmental changes and trends will affect their businesses general environment - correct answer economic, technological, sociocultural, political trends that indirectly affect all organizations specific environment - correct answer customers, competitors, suppliers, regulations, and advocacy groups unique to the company and directly affect how they do business