Interpersonal Competence WITH VERIFIED ACCURATE SOLUTIONS

instrumental goals Goals aimed at getting things done linear communication model A characterization of communication as a one-way event in which a message flows from sender to receiver. transactional communication model A characterization of communication as the simultaneous sending and receiving of messages in an ongoing, irreversible process. environment The field of experiences that lead a person to make sense of another's behaviour noise external, physiological, and psychological distractions that interfere with the accurate transmission and reception of a message external noise examples music, temperature, smells, lighting, nonverbal communication physiological noise examples Pain, hunger, fatigue, thirst, itch, dizziness psychological noise example Anger, confusion, embarrassment, fear, joy, shame interpersonal communication A continuous, transactional process involving participants who occupy different but overlapping environments and create relationships through the exchange of messages, many of which are affected by external, physiological, and psychological noise. communication principles intentional or unintentional, irreversible, impossible not to communicate, unrepeatable, content and relational dimension content dimension and example a message that communicates information about the subject being discussed ex) close the door relational dimension a message that expresses the social relationship between two or more individuals communication misconceptions -More communication is always better -Meanings are in words -Successful communication always involve shared understanding -Single person or event causes another's reaction -Communication can solve all problems quantitative definition of interpersonal communication Interpersonal communication, usually face to face, between two individuals dyad two people interacting impersonal communication behavior that treats others as objects rather than individuals Qualitative definition of interpersonal communication Communication in which the parties consider one another as unique individuals rather than as objects. Such communication is characterized by minimal use of stereotyped labels; by unique, idiosyncratic rules; and by a high degree of information exchange. Disinhibition the tendency to transmit messages without considering their consequences communication competence The ability to accomplish one's personal goals in a manner that maintains or enhances the relationship in which it occurs. cognitive complexity the ability to construct a variety of frameworks for viewing an issue empathy the ability to project oneself into another person's point of view, so as to experience the other's thoughts and feelings. self-monitoring The process of attending to one's own behavior and using these observations to shape the way one behaves. Metacommunication refers to communication about the verbal and non-verbal messages that communicators send to one another (communicating about communicating)