ServiceNow CIS HAM Exam Questions & Answers 2024/2025

ServiceNow CIS HAM Exam Questions & Answers 2024/2025 IT Asset Management - ANSWERSITAM - Management of IT Assets Hardware Asset Management - ANSWERSManagement of IT Hardware Assets, as opposed to IT Software Assets IT Service Management - ANSWERSITSM - Management of Configuration Items IT Asset - ANSWERSHardware, software, and data that needs to be financially tracked Configuration Item - ANSWERSCI - may or may not be an asset; managed from an operational perspective CMDB - ANSWERSPrimarily a data repository, used to store information describing configuration items Asset lifecycle - ANSWERSThe sequence of stages that an information technology asset goes though during the time span of its ownership Plugin - ANSWERSSoftware component that provides specific features and functionalities Hardware assets they have, Where they are, Who uses them, How they are used, How they are configured, What they cost, What value they deliver - ANSWERSWhat does an organization need to know in order to mitigate risk and optimize cost? Wasted resources, limited visibility, inaccurate inventory, lack of accountability and fulfillment, or service delays - ANSWERSName a few everyday risks for enterprises without ITAM