NAB-Leadership and Management Sample Questions And Answers

The administrator who takes steps that assure the goals are accomplished and that each job is done as planned as successfully __________. - ANS Controlling quality Superior performance depends on taking exceptional care of residents via superior service and _________. - ANS Constant innovation Answering the phones and resident call bells with common courtesy and doing things that work are examples of _________. - ANS A blinding flash of the obvious. When the director of nursing makes an effective policy decisions without consulting the administrator, that impacts all nursing personnel, the administrator should ________. - ANS Be pleased In the typical nursing facility, the decision-making process is ________ establishment of lower, middle, and upper levels of management. - ANS Noticeably more complicated than the simple Among the following positions, the _____ has no authority to make decisions for the facility. - ANS Assistant to the administrator When a nurse practitioner, who is more highly qualified than the director of nursing, gives orders to nurses in the hallways, the director of nurses should feel _____. - ANS Undermined The long-term care industry has entered a period in which ______ change(s) can be expected. - ANS Rapid and far reaching Historically, during the 1970s and early 1980s (until the diagnosis related group method of reimbursement, i.e., the DRGs) nursing facility administration made long-range projections during a period of ______. - ANS Relative stability in the health care field Researchers have predicted that every 10 years ______ of all current knowledge and accepted practices in the health care and other industries will be ______. - ANS One-fourth/obsolete One should expect that over the next few decades the rules governing the nursing home will be ______. - ANS New, never experienced before In the text it is argued that for the first time in human history the capacity exists to provide _____. - ANS More health care than any nation can afford. The staff in nursing facilities, over the next two decades, will likely ______. - ANS Experience culture shock. In order to survive, each facility must _______. - ANS Deal with the outside world. A major advantage associated with carefully developed plans is making it possible to ______. - ANS Compare what happens to what was predicted. The observation about the idea that "if it broke, don't fix it" is ______. - ANS That if it ain't broke today, it will be tomorrow. When planning a new nursing facility, the goal of being in operation within four months is best described as a/an ______. - ANS Short-range objective As a general rule, the planning process moves from ______. - ANS General to specific One mentioned view of the planning process includes the observation that ______. - ANS The future will change our plans One must assume that other nursing home administrators in the community _______. - ANS Are "searching for new ways to climb the mountain" In the process of organizing the work of a facility, it is of real importance to assure that ______. - ANS There is no duplication of work Viewing organizations as systems has the advantage of offering the manager a framework for visualizing the ______ of the organization. - ANS Internal and external environment If the outputs of the organization do not meet the administrator's expectation he takes _____ actions to bring the outputs into line with those planned. - ANS Control A