Chapter 01
What Is Organizational Behavior?
True / False Questions
1. Strategic management focuses on the product choices and industry characteristics that affect
an organization's profitability.
True False
2. The theories and concepts found in OB are drawn from two disciplines: human resources
management and strategic management.
True False
3. The integrative model of organizational behavior suggests that individual mechanisms result
in organizational and group mechanisms which, when combined with individual
characteristics, lead to individual outcomes.
True False
,4. Much of what we know about organizational behavior is considered universal and "culture-
free" showing that managing people faces the sane challenges everywhere.
True False
5. The integrative model of OB presents five individual mechanisms that directly affect the
individual outcomes: motivation; learning and decision making; job performance; leadership
styles and behaviors; and ethics.
True False
6. Job satisfaction reflects employees' psychological responses to job demands that tax or
exceed their capacities.
True False
7. Trust, justice, and ethics capture what employees feel when thinking about their jobs and
doing their day-to-day work.
True False
8. The Container Store, a retailer based out of Texas, is considering a performance based
incentive system for its employees. This is an example of motivation.
True False
,9. Learning and decision making deal with how employees gain job knowledge and how they
use that knowledge to make accurate judgments on the job.
True False
10. Job satisfaction does not have an effect on job performance and organizational commitment.
True False
11. Like individual characteristics, group mechanisms shape satisfaction, stress, motivation, trust,
and learning.
True False
12. The integrative model of OB acknowledges that employees work in one or more work teams
led by some formal leader.
True False
13. Leader power and negotiation summarize how individuals attain authority over others.
True False
, 14. To counter the effects of a bad product, effective management of OB can help make the
product get better, incrementally, over the long term.
True False
15. According to the resource-based view of organizations, a firm's resources do not include
resources related to organizational behavior, such as the knowledge, ability, and wisdom of
the workforce.
True False
16. The resource-based view suggests that a resource is more valuable when it can be imitated.
True False
17. People create history, a collective pool of experience, wisdom, and knowledge that benefits
the organization.
True False
18. Big decisions are visible to competitors and observable by industry experts.
True False
What Is Organizational Behavior?
True / False Questions
1. Strategic management focuses on the product choices and industry characteristics that affect
an organization's profitability.
True False
2. The theories and concepts found in OB are drawn from two disciplines: human resources
management and strategic management.
True False
3. The integrative model of organizational behavior suggests that individual mechanisms result
in organizational and group mechanisms which, when combined with individual
characteristics, lead to individual outcomes.
True False
,4. Much of what we know about organizational behavior is considered universal and "culture-
free" showing that managing people faces the sane challenges everywhere.
True False
5. The integrative model of OB presents five individual mechanisms that directly affect the
individual outcomes: motivation; learning and decision making; job performance; leadership
styles and behaviors; and ethics.
True False
6. Job satisfaction reflects employees' psychological responses to job demands that tax or
exceed their capacities.
True False
7. Trust, justice, and ethics capture what employees feel when thinking about their jobs and
doing their day-to-day work.
True False
8. The Container Store, a retailer based out of Texas, is considering a performance based
incentive system for its employees. This is an example of motivation.
True False
,9. Learning and decision making deal with how employees gain job knowledge and how they
use that knowledge to make accurate judgments on the job.
True False
10. Job satisfaction does not have an effect on job performance and organizational commitment.
True False
11. Like individual characteristics, group mechanisms shape satisfaction, stress, motivation, trust,
and learning.
True False
12. The integrative model of OB acknowledges that employees work in one or more work teams
led by some formal leader.
True False
13. Leader power and negotiation summarize how individuals attain authority over others.
True False
, 14. To counter the effects of a bad product, effective management of OB can help make the
product get better, incrementally, over the long term.
True False
15. According to the resource-based view of organizations, a firm's resources do not include
resources related to organizational behavior, such as the knowledge, ability, and wisdom of
the workforce.
True False
16. The resource-based view suggests that a resource is more valuable when it can be imitated.
True False
17. People create history, a collective pool of experience, wisdom, and knowledge that benefits
the organization.
True False
18. Big decisions are visible to competitors and observable by industry experts.
True False
