Functions of a Manager correct answers 1. Planning
2. Organizing
3. Staffing
4. Leading
5. Controlling
Characteristics of Good Information correct answers 1. Accurate
2. Relevant
3. Timely
4. Understandable
5. Secure
Product layout correct answers moves 1 station to another
ex: assem...
BUS 100 Final Exam || very Flawless.
Functions of a Manager correct answers 1. Planning
2. Organizing
3. Staffing
4. Leading
5. Controlling
Characteristics of Good Information correct answers 1. Accurate
2. Relevant
3. Timely
4. Understandable
5. Secure
Product layout correct answers moves 1 station to another
ex: assembly line, subway sandwiches
Which level of management gets the most detailed reports directly from the transaction processing system? correct answers Middle Managers
which level of management has the most conceptual skills correct answers top managers
which level of management needs the most human skills correct answers All levels need the same
conceptual skills correct answers ability to grasp a big-picture view. (Top managers need the most)
human skills correct answers ability to work with other people. (All managers need the same amount)
technical skills correct answers expertise in a specific functional area. (Lowers need the most)
Maslow's Hierarchy of Needs Theory correct answers motivation theory that suggests that human needs fall into a hierarchy and that as each need is met, people become motivated to meet
the next-highest need in the pyramid.
According to Masslows theory, how does the company meet the physological needs correct answers pay
Theory X and Theory Y correct answers explain and predict leadership behavior & performance based on leader's attitude about followers
Job enrichment correct answers creation of jobs with more meaningfulcontent, under the assumption that challenging, creative workwill motivate employees Expectancy theory correct answers A motivation theory that concerns the relationship among individual effort, individual performance, and individual reward.
equity theory correct answers A person will be motivated based on how they are treated in comparison with others both inside & outside the company.
Strategic Planning correct answers Done by Top Mgt. Long Term concerns,vision for the company as a whole
tactical planning correct answers Done by Mid Level Mgt. Mid-term goals applied to specific functional areas.
operational planning correct answers Daily & Weekly plans. Done by first-line mgt.
Contingency plan correct answers Planning for unexpectedevents by involving a range of scenarios and assumptions.
Mission statement correct answers Organization's purpose, values, and core goals, providing the framework for all other plans
SWOT correct answers Strengths
Weaknesses
Opportunities
Threat
centralization correct answers The extent to which decision; making power is held by a small number of people at the top of the organization
span of control correct answers Span of management; refers to the number of people a manager supervises
Line Organization correct answers clear, simple chain of command.
departmentalization correct answers The division of workers into logical groups. Ex: production, customer, geographic, processes
staff Managers correct answers provide advice and assistance
matrix organization correct answers • Brings together specialists to work on projects
• No clear chain of command, work for 2 people
• Effective for project type work
autocratic leadership correct answers Make all decisions themselves. Useful when in emergency or in training
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