MGMT 310 Ch 1-5 Study Guide || with 100% Errorless
Answers.
Organizational Behavior seeks to understand, explain, and improve employees attitudes and
correct answers behaviors
The resource-based view of organizations suggests that a resource is more valuable when it
correct answers inimitable & rare
method of experience correct answers holding to a belief because it is consistent with your
experience and observations
method of intuition correct answers holding to a belief because it "feels right" or appears self-
evident
method of authority correct answers accepting a belief because a trusted source has said it is so
method of science correct answers accepting a belief on the basis of scientific studies
The measure of how well an employee does his or her work tasks and responsibilities is known
as correct answers job performance
Individual characteristics that improve individual mechanisms, such as job satisfaction and
motivation, include which of the following? correct answers Personality, cultural values, and
ability
People within an organization create resources such as culture, teamwork, trust, and reputation.
correct answers These resources are referred to as socially complex resources
The organizational mechanism that reflects how units within an organization link to and
communicate with other units in an organization is called correct answers organizational
structure
Individual outcomes of interest to OB researchers include correct answers organizational
commitment & job performance
The theories and concepts in OB are derived from which of the following disciplines? correct
answers Social & Industrial psychology
Verbal and symbolic assertions that specify how and why variables are related and the conditions
in which they should or should not be related are referred to as correct answers Theory
The statement, " A change in X produces a change in Y" is an example of correct answers A
casual inference
, Group mechanisms include which of the following correct answers Leaderships styles and
behavior & team characteristics and diversity
Resources that are unique and impossible to copy correct answers Inimitable
The individual mechanism that deals with workers' psychological reactions to overtaxing job
demands correct answers stress
Argues that management decisions and organizational practices should be based on scientific
research and findings correct answers Evidence Based Management
The method that describes the creation and composition of teams correct answers team
characteristics & diversity
The premise that 12% or less of organizations will sustain and increase profitability by
emphasizing effective management practices is referred to as correct answers The rule of 1/8
Takes all the correlations found in studies of a particular relationship and calculates a weighted
average of them correct answers meta-analysis
Property Deviance correct answers behaviors that harm an organizations assets and possessions
Production Deviance correct answers behaviors that reduce the efficiency of work output
Political Deviance correct answers behaviors that intentionally disadvantage other individuals
Personal Agression correct answers hostile verbal and physical actions directed towards other
employees
Job Performance correct answers the value of the set of employee behaviors that contribute to
organizational goal accomplishment
Knowledge Workers correct answers Teachers, Lawyers, Accountants, people with jobs that
require them to engage in cognitive work and apply theoretical and analytical knowledge
Interpersonal Citizenship Behaviors correct answers Courtesy, sportsmanship, and helping
Service Work correct answers work that provides a service, Spa workers
360 Degree Feedback correct answers collecting performance information from anyone who
might have first hand knowledge about the employees performance behaviors [supervisors,
managers, coworkers, etc.]
Job Analysis correct answers 1. Generate a list of activities involved in the job
2. Have a subject-matter expert list each activity according to importance or frequency
3. Define task performance in terms of the activities that are important or frequently performed
Answers.
Organizational Behavior seeks to understand, explain, and improve employees attitudes and
correct answers behaviors
The resource-based view of organizations suggests that a resource is more valuable when it
correct answers inimitable & rare
method of experience correct answers holding to a belief because it is consistent with your
experience and observations
method of intuition correct answers holding to a belief because it "feels right" or appears self-
evident
method of authority correct answers accepting a belief because a trusted source has said it is so
method of science correct answers accepting a belief on the basis of scientific studies
The measure of how well an employee does his or her work tasks and responsibilities is known
as correct answers job performance
Individual characteristics that improve individual mechanisms, such as job satisfaction and
motivation, include which of the following? correct answers Personality, cultural values, and
ability
People within an organization create resources such as culture, teamwork, trust, and reputation.
correct answers These resources are referred to as socially complex resources
The organizational mechanism that reflects how units within an organization link to and
communicate with other units in an organization is called correct answers organizational
structure
Individual outcomes of interest to OB researchers include correct answers organizational
commitment & job performance
The theories and concepts in OB are derived from which of the following disciplines? correct
answers Social & Industrial psychology
Verbal and symbolic assertions that specify how and why variables are related and the conditions
in which they should or should not be related are referred to as correct answers Theory
The statement, " A change in X produces a change in Y" is an example of correct answers A
casual inference
, Group mechanisms include which of the following correct answers Leaderships styles and
behavior & team characteristics and diversity
Resources that are unique and impossible to copy correct answers Inimitable
The individual mechanism that deals with workers' psychological reactions to overtaxing job
demands correct answers stress
Argues that management decisions and organizational practices should be based on scientific
research and findings correct answers Evidence Based Management
The method that describes the creation and composition of teams correct answers team
characteristics & diversity
The premise that 12% or less of organizations will sustain and increase profitability by
emphasizing effective management practices is referred to as correct answers The rule of 1/8
Takes all the correlations found in studies of a particular relationship and calculates a weighted
average of them correct answers meta-analysis
Property Deviance correct answers behaviors that harm an organizations assets and possessions
Production Deviance correct answers behaviors that reduce the efficiency of work output
Political Deviance correct answers behaviors that intentionally disadvantage other individuals
Personal Agression correct answers hostile verbal and physical actions directed towards other
employees
Job Performance correct answers the value of the set of employee behaviors that contribute to
organizational goal accomplishment
Knowledge Workers correct answers Teachers, Lawyers, Accountants, people with jobs that
require them to engage in cognitive work and apply theoretical and analytical knowledge
Interpersonal Citizenship Behaviors correct answers Courtesy, sportsmanship, and helping
Service Work correct answers work that provides a service, Spa workers
360 Degree Feedback correct answers collecting performance information from anyone who
might have first hand knowledge about the employees performance behaviors [supervisors,
managers, coworkers, etc.]
Job Analysis correct answers 1. Generate a list of activities involved in the job
2. Have a subject-matter expert list each activity according to importance or frequency
3. Define task performance in terms of the activities that are important or frequently performed
