Final Exam Questions Terms in this set (51) access code FTD4Y5. Return code: 7NLM-J4JE Which of the following should you NOT do when holding the space? a. Be comfortable with silence b. Be okay with death not being beautiful c. Be always thinking a

Final Exam Questions Terms in this set (51) access code FTD4Y5. Return code: 7NLM-J4JE Which of the following should you NOT do when holding the space? a. Be comfortable with silence b. Be okay with death not being beautiful c. Be always thinking about the perfect response d. Be fine with not being able to fix things c. Be always thinking about the perfect response Which of the following might you want to have if you are applying massage oil or Vaseline to a client? a. Hand sanitizer b. Washcloths c. Non-latex gloves d. Soft scented items like dried herbs c. Non-latex gloves What might you want to do to get more comfortable with your own mortality? a. Consider your beliefs in an afterlife b. Talk about mortality with a therapist c. Write your own advanced care directives d. All of the above d. All of the above Which of the following types of insurance is a must and will protect you from legal action? a. Liability insurance b. Workers' compensation insurance c. Life and disability insurance d. Business interruption insurance a. Liability insurance Which of the following is false of a death doula who specializes in planning and conducting vigils? a. Those who offer active vigil service are on call b. They help with post-death arrangements especially in the case of sudden death c. They will often work with a partner d. None of the above b. They help with post-death arrangements especially in the case of sudden death What part of your marketing plan will feature information on other death doulas and local support services for the terminally ill? a. Your clients b. Pricing c. Competition d. Both a. and b. c. Competition Many of those looking to become end-of- life doulas _. a. Make a full-time living with their work b. Are facing a career with decreasing popularity c. Intend to primarily do the work on a volunteer basis d. Both b. and c. c. Intend to primarily do the work on a volunteer basis Which of the following is true of a death doula's role? a. Death doulas advocate to help a person get their "good death" b. Death doulas seek to prevent the taking of extreme measures c. Death doulas push an "aid in dying" agenda d. Death doulas aim for the goal of staying alive a. Death doulas advocate to help a person get their "good death" How long after the death should you have a post-death meeting? a. Immediately after the death but before the funeral b. A month after the funeral c. The day of the funeral d. 6 months after the death b. A month after the funeral What might you want to include on your website that will help you save time during consultations? a. General death doula FAQ specific to your business b. Contact information c. Video of you talking about end-of-life care d. Helpful information you have written about end-of-life care a. General death doula FAQ specific to your business What association or club involves discussing death and dying usually with strangers? a. National Home Funeral Alliance b. Death Café c. Death Discussions d. Death Over Dinner b. Death Café Besides the standard basic information, what other information might you want on your business card? a. Some of your experience b. Your slogan c. Your specializations and services offered d. Some of your clients names c. Your specializations and services offered What should be your goal during your initial client meeting? a. To try to sell your services as well as you can b. To learn as much about the potential client as you can c. To keep the meeting light by meeting in a public space d. To try to dress and look as casual as possible b. To learn as much about the potential client as you can Which of the following is false of advanced care directives? a. You need a lawyer to write up advanced care directives b. The client should share them with their doctor c. You should check laws and directives for advanced care directives in your area d. Advanced care directives can be adjusted or discarded a. You need a lawyer to write up advanced care directives Studies have found that say they would prefer to die at home while actually do die at home. a. 30%; more than 10% b. 60%; 40% c. 80%; less than 20% d. 20%; less than 40% c. 80%; less than 20% Which of the following should be avoided when seeking a mentor? a. Explaining why you selected this person as a potential mentor b. Offering to do something for them in return c. Making a vague, open request d. Seeing if there may be an opportunity for you to job shadow with them c. Making a vague, open request What could help you to create an effective ad? a. Display information in easy to read fonts b. Tell readers what to do and give them a reason to call c. Explain how clients can benefit from your services d. All of the above d. All of the above When writing a press release, which of the following is false? a. It should have a strong lead paragraph b. It should be a minimum of 1000 words in length c. It should include contact information at the end d. It should be newsworthy b. It should be a minimum of 1000 words in length What is the role of a death celebrant? a. Specializing in giving clients advice on holding home funerals b. Advocating for the spiritual needs of their client c. Specializing in advanced care directives and end-of-life care options d. Performing and offering funeral services without a specific religious agenda d. Performing and offering funeral services without a specific religious agenda Which of the following keeps track of what you have and what you owe? a. Balance sheets b. Income/profit and loss statement c. Cash flow statement d. Accounts payable/receivable a. Balance sheets Which of the following is true when scattering ashes? a. Typically you will have 1-2 pounds of ashes to scatter b. Ashes should be placed in checked baggage if traveling c. When scattering at sea it must be done at least 3 nautical miles from land d. Ash scattering laws are consistent worldwide c. When scattering at sea it must be done at least 3 nautical miles from land What part of understanding the needs of the dying may involve oral care, changing their position and treating them like an adult? a. Maintaining dignity and comfort b. Helping in the transition from treatment to control mind set c. Forgiveness d. Being seen as more than a "dying" person a. Maintaining dignity and comfort What does "holding the space" for someone mean? a. Accepting another's emotions as they are b. Being a person without judgement c. Truly listening to what the other person is saying d. All of the above d. All of the above Which of the following is a benefit of being an end-of-life doula? a. Empowering people to live fully to the end b. Being your own boss and deciding your own career path c. Helping people have better deaths d. All of the above d. All of the above Which of the following do you NOT need to take into consideration when using your home as an office? a. Whether the additional tax costs can be covered b. Whether you will be seeing clients at your office or not c. What local zoning laws are d. How to balance work and family interruptions a. Whether the additional tax costs can be covered What part of your elevator pitch connects back with the other person to see if they have the same issue? a. Step 1 - Connection b. Step 5 - Close c. Step 4 - Probe d. Step 2 - Promise c. Step 4 - Probe Which of the following is true of loans when starting your death doula business? a. Most choose to start their business using debt financing b. It's very unlikely you will need to borrow much to start your business c. Giving someone a share in your business in exchange for investment capital is common d. You need to have at least 18 months of living expenses to start your business b. It's very unlikely you will need to borrow much to start your business Which of the following is within the scope of practice for a death doula? a. Providing medical care b. Dropping everything for your client if you are on call c. Directly assisting with aid in dying d. Giving legal guidance b. Dropping everything for your client if you are on call Which of the following is NOT something your paper trail for your business account tracks? a. Balance sheets b. Client details c. Where your money has gone d. Deductions for you to prove at tax time b. Client details Which of the following is true of end-of-life doula certification? a. Certification is necessary in order to work as a death doula b. There is an overseeing body regulating certification c. Most death doulas do not get certification d. All of the above c. Most death doulas do not get certification What is the best source of letters of recommendation? a. Friends and family for whom you've provided end-of-life support for a loved one b. Hospice staff at previous volunteer locations c. Past employers d. Other death doulas a. Friends and family for whom you've provided end-of-life support for a loved one The sense of is one of the last to go in the dying phase. a. Taste b. Hearing c. Sight d. Scent b. Hearing Which of the following is false of working full-time as a death doula? a. Most death doulas do not work full-time b. Successful doulas maintain their job while still building up their business c. Making a full-time income as a death doula is possible d. None of the above d. None of the above What is the purpose of 'optimizing' your website? a. Making your website easier to navigate b. Making your website more informative c. Helping your website rank higher on search engines d. Helping your website work more quickly c. Helping your website rank higher on search engines Which of the following may pose a problem if your client wants to be an organ donor? a. If they were on a ventilator at the time of death b. If they choose to die at home c. If they were brain dead at the time of organ harvesting b. If they choose to die at home Final Exam Questions Which of the following is false of spiritual or ritual ideas on death? a. You may be asked to arrange religious rituals before or after death b. Nearing death makes most atheists turn to religion c. You may face people who fear life after death and some who think it is a place of peace d. It is most important that you listen and provide non-judgmental support b. Nearing death makes most atheists turn to religion What is a benefit of reading out loud to your client? a. It provides company without them needing to respond b. It makes your client feel taken care of c. It helps occupy your client's mind d. All of the above d. All of the above Which of the following should you avoid when doing an initial consultation? a. Focusing on conveying your knowledge and selling your skills b. Referring them to someone else if you may not be the right person c. Listening to a short form of their situation d. All of the above a. Focusing on conveying your knowledge and selling your skills What specialty focuses on giving short-term relief to caregivers of a seriously ill person? a. Elder care b. Living funeral officiant c. Respite care for the family d. Post-loss support c. Respite care for the family Which of the following regarding social media marketing is false? a. Social media can spread awareness about your business b. Social media has mixed levels of effectiveness for marketing for small businesses c. Social media can help people find you who don't know what you do d. Following what your competition presents can help you learn how to interact b. Social media has mixed levels of effectiveness for marketing for small businesses Which of the following is true of a death doula's job? a. End-of-life doulas empower people to make decisions on their end-of-life care b. End-of-life doulas are non-medical c. End-of-life doulas may serve the elderly, terminally ill of any age, grieving and more d. All of the above d. All of the above Which section of your business plan can feature the death and dying industry in general and things like your business hours? a. Description of your business b. Your financial plan c. Your marketing plan d. Your management plan a. Description of your business Fixed costs while variable costs ____________. a. Are calculated yearly; are calculated monthly b. Are one time start-up fees; are fees that arise over time c. Remain the same month to month; may vary month to month d. Are related to taxes; include shifting membership dues c. Remain the same month to month; may vary month to month Which of the following is false of a client contract? a. A contract is nice to have but not essential b. It can help you avoid misunderstandings between you and your client c. It should describe what services are and are not being provided d. A contract will also contain payment information a. A contract is nice to have but not essential What part of talking about life and dying includes working on a legacy project and writing letters to family and friends? a. Putting one's affairs in order b. Saying goodbyes and facing regrets c. Facing fears around death and dying d. Determining how they want to live today b. Saying goodbyes and facing regrets What are the two main steps of planning for the vigil? a. Discussing and preparing, writing out a plan b. Determining the needs of the client, determining the needs of their family c. Setting the plan, determining the participants d. Choosing options for comfort, making sure everyone is prepared and won't panic a. Discussing and preparing, writing out a plan Which of the following is false of a sole proprietorship? a. You have limited liability b. It is a flexible and informal set-up c. Start-up costs are low d. Business losses can often be deducted from personal income for tax purposes a. You have limited liability Which of the following is false of volunteering to get an experience when you're starting out? a. You can make contacts that may lead to paid work in the future b. The training you receive will be enough for you to get started as a death doula c. It will give you experience and increased confidence in working with people at end of life d. You may be able to get a letter of reference b. The training you receive will be enough for you to get started as a death doula For which of the following services may you want to charge an hourly rate? a. Post-death organization of the household b. Advance care directive support c. Vigil planning d. All of the above d. All of the above As a death doula you should consider your ___________ as important as any other aspect of your business. a. Doula partner selection b. Will development c. Self-care time d. All of the above c. Self-care time