Pharmacy Technician A Unit 1Exam
Questions and Answers.
Which task should be completed by a pharmacy technician? - Correct Answer
dispensing medications to patients
What are some good examples of a pharmacy technician supporting the
pharmacist? Check all that apply. - Correct Answer taking messages for the
pharmacist who is performing other duties
assisting other pharmacy technicians in their duties as needed
The Bureau of Labor Statistics has predicted that there will be a growing need for
pharmacy technicians in the next ten years. Why is this? - Correct Answer
increased demand for medications
A client has a disagreement over billing with the pharmacy technician, and the two
end up in an argument. The client files a complaint with the pharmacist about the
way the situation was handled. Fortunately, the pharmacist is able to resolve the
client's misunderstanding by listening objectively, and the client leaves satisfied.
Afterward, which skills might the pharmacist suggest that the technician work on?
Check all that apply - Correct Answer communication skills
professionalism
What skills might the pharmacy technician use to keep track of a bill that is paid for
by both insurance and the patient? Check all that apply. - Correct Answer math
skills
organizational skills
While picking up a prescription, a patient has some questions about the nasal spray
the physician prescribed.
What is an appropriate way for a pharmacy technician to respond? - Correct
Answer "If you will excuse me for a moment, I will let the pharmacist answer your
questions about this prescription."
According to O*NET, which pharmacy technician tasks require customer service
skills? - Correct Answer establishing or maintaining patient profiles, including lists
of medications taken by individual patients
answering telephones and responding to questions or requests
According to O*NET, what are common core tasks performed by pharmacy
technicians? Check all that apply - Correct Answer answering phones and
responding to questions
,establishing and maintaining patient profiles
mixing pharmaceutical preparations
receiving prescriptions and refilling requests
According to O*NET, what are common supplemental tasks performed pharmacy
technicians? Check all that apply. - Correct Answer monitoring robotic dispensing
machines
pricing merchandise and marking items for sale
processing medical insurance claims forms
O*NET lists a variety of tools and technology used by pharmacy technicians in the
workplace, such as hot-air sterilizers and laboratory mills.
What type of professional skills will help the pharmacy technician use these tools
appropriately? - Correct Answer technical skills
According to O*NET, what are the two most common work contexts for pharmacy
technicians? Check all that apply. - Correct Answer telephone
contact with others
According to O*NET, what piece of knowledge is the most important for the
pharmacy technician? - Correct Answer customer and personal service
According to O*NET, knowledge of reading comprehension is ______ more
important than knowledge of fine arts. - Correct Answer more important
According to O*NET, knowledge of mechanical information is ______ than
knowledge of complex problem solving. - Correct Answer less important
According to O*NET, what abilities are important for the pharmacy technician?
Check all that apply. - Correct Answer oral comprehension
speech recognition
number facility
information ordering
A pharmacy technician fills a prescription for a new client. Since the client is new,
the pharmacy technician sets up a patient profile on the computer. The technician
politely asks the client for contact information and about any allergies, which are
recorded into the computer.
Which of the Knowledge areas listed by O*NET is the pharmacy technician using in
this scenario? - Correct Answer customer and personal service
computers and electronics
clerical
According to O*NET, a pharmacy technician should be able to use computers to
enter, access, or retrieve data, to adhere to safety procedures, and to use the metric
, system. What Work Activities are being described? Check all that apply. - Correct
Answer interacting with computers
evaluating information to determine compliance with standards
updating and using relevant knowledge
Based on what you know about the work activities of the pharmacy technician, how
are the activities of the pharmacist different from the technician's? - Correct Answer
The pharmacist makes decisions, directs subordinates, and coordinates the work
and activities of others more than the technician.
What does a pharmacy technician demonstrate by becoming certified? Check all
that apply. - Correct Answer basic skills and knowledge
commitment to quality health care
Certification demonstrates that a pharmacy technician - Correct Answer has the
skills and knowledge to do the job.
Why do people earn continuing education units (CEUs)? Check all that apply. -
Correct Answer to continue learning new things in their field
to get their certifications renewed
Covered on Exam - Correct Answer calculations
drug knowledge
pharmacology
laws and regulations
Not covered on Exam - Correct Answer supervision skills
diagnoses
If a person claims to have a pharmacist's license, but really does not, this is an
example of - Correct Answer medical fraud
If a person practices medical fraud, it can lead to - Correct Answer medical
malpractice
The ______is a federal law that affects the regulation of pharmacy practice, by
allowing states to establish their own laws. - Correct Answer 10th Amendment
Based on the information provided, how would you apply for registration of the
USMLE Step 3 Medication Exam? - Correct Answer contact the Federate of State
Medical Boards
Which of the following accurately describes pharmacy technician licensing in
Colorado? - Correct Answer Colorado does not require a license for pharmacy
technicians.
Questions and Answers.
Which task should be completed by a pharmacy technician? - Correct Answer
dispensing medications to patients
What are some good examples of a pharmacy technician supporting the
pharmacist? Check all that apply. - Correct Answer taking messages for the
pharmacist who is performing other duties
assisting other pharmacy technicians in their duties as needed
The Bureau of Labor Statistics has predicted that there will be a growing need for
pharmacy technicians in the next ten years. Why is this? - Correct Answer
increased demand for medications
A client has a disagreement over billing with the pharmacy technician, and the two
end up in an argument. The client files a complaint with the pharmacist about the
way the situation was handled. Fortunately, the pharmacist is able to resolve the
client's misunderstanding by listening objectively, and the client leaves satisfied.
Afterward, which skills might the pharmacist suggest that the technician work on?
Check all that apply - Correct Answer communication skills
professionalism
What skills might the pharmacy technician use to keep track of a bill that is paid for
by both insurance and the patient? Check all that apply. - Correct Answer math
skills
organizational skills
While picking up a prescription, a patient has some questions about the nasal spray
the physician prescribed.
What is an appropriate way for a pharmacy technician to respond? - Correct
Answer "If you will excuse me for a moment, I will let the pharmacist answer your
questions about this prescription."
According to O*NET, which pharmacy technician tasks require customer service
skills? - Correct Answer establishing or maintaining patient profiles, including lists
of medications taken by individual patients
answering telephones and responding to questions or requests
According to O*NET, what are common core tasks performed by pharmacy
technicians? Check all that apply - Correct Answer answering phones and
responding to questions
,establishing and maintaining patient profiles
mixing pharmaceutical preparations
receiving prescriptions and refilling requests
According to O*NET, what are common supplemental tasks performed pharmacy
technicians? Check all that apply. - Correct Answer monitoring robotic dispensing
machines
pricing merchandise and marking items for sale
processing medical insurance claims forms
O*NET lists a variety of tools and technology used by pharmacy technicians in the
workplace, such as hot-air sterilizers and laboratory mills.
What type of professional skills will help the pharmacy technician use these tools
appropriately? - Correct Answer technical skills
According to O*NET, what are the two most common work contexts for pharmacy
technicians? Check all that apply. - Correct Answer telephone
contact with others
According to O*NET, what piece of knowledge is the most important for the
pharmacy technician? - Correct Answer customer and personal service
According to O*NET, knowledge of reading comprehension is ______ more
important than knowledge of fine arts. - Correct Answer more important
According to O*NET, knowledge of mechanical information is ______ than
knowledge of complex problem solving. - Correct Answer less important
According to O*NET, what abilities are important for the pharmacy technician?
Check all that apply. - Correct Answer oral comprehension
speech recognition
number facility
information ordering
A pharmacy technician fills a prescription for a new client. Since the client is new,
the pharmacy technician sets up a patient profile on the computer. The technician
politely asks the client for contact information and about any allergies, which are
recorded into the computer.
Which of the Knowledge areas listed by O*NET is the pharmacy technician using in
this scenario? - Correct Answer customer and personal service
computers and electronics
clerical
According to O*NET, a pharmacy technician should be able to use computers to
enter, access, or retrieve data, to adhere to safety procedures, and to use the metric
, system. What Work Activities are being described? Check all that apply. - Correct
Answer interacting with computers
evaluating information to determine compliance with standards
updating and using relevant knowledge
Based on what you know about the work activities of the pharmacy technician, how
are the activities of the pharmacist different from the technician's? - Correct Answer
The pharmacist makes decisions, directs subordinates, and coordinates the work
and activities of others more than the technician.
What does a pharmacy technician demonstrate by becoming certified? Check all
that apply. - Correct Answer basic skills and knowledge
commitment to quality health care
Certification demonstrates that a pharmacy technician - Correct Answer has the
skills and knowledge to do the job.
Why do people earn continuing education units (CEUs)? Check all that apply. -
Correct Answer to continue learning new things in their field
to get their certifications renewed
Covered on Exam - Correct Answer calculations
drug knowledge
pharmacology
laws and regulations
Not covered on Exam - Correct Answer supervision skills
diagnoses
If a person claims to have a pharmacist's license, but really does not, this is an
example of - Correct Answer medical fraud
If a person practices medical fraud, it can lead to - Correct Answer medical
malpractice
The ______is a federal law that affects the regulation of pharmacy practice, by
allowing states to establish their own laws. - Correct Answer 10th Amendment
Based on the information provided, how would you apply for registration of the
USMLE Step 3 Medication Exam? - Correct Answer contact the Federate of State
Medical Boards
Which of the following accurately describes pharmacy technician licensing in
Colorado? - Correct Answer Colorado does not require a license for pharmacy
technicians.
