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business level 3- unit 21 training and development- assignment 2
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business level 3- unit 21 training and development- assignment 2
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Assignment 2- Unit 21training and
development
Assignment 2
8.2.24
,To: Manager, Tesco plc
From: Training and development consultant
Subject: introduction for new employees
Date: 8.2.24
Introduction
This assignment will include the purpose of an induction, strengths and weaknesses of an
induction, an induction timetable that Tesco should follow, a checklist, evaluation form,
factors that will make the induction a success for new starters in Tesco and impact of
Tesco's induction on the business and individuals.
P5
Purpose of induction
The purpose of an induction is to introduce the inductee to their new job role and working
environment. It allows them to settle in and familiarise themselves with the company. Such
as Tesco's, policies, procedures and other relevant information they need to know before
starting their job role. It is important that the induction process runs smoothly so that the
individual is prepared to start their job role. If the induction process doesn't go as planned,
the individual won't be prepared for their job role therefore their job performance won't be
good. In order for an induction process to be successful, you must go through Tesco's legal
procedures, outline of job requirements, meeting colleagues, organisational orientational
and ask questions the individual has.
Tesco's current induction program
Tesco's induction process can last for a few days or a few weeks depending on the job role.
For example, if it's a job role for customer assistant the induction process will last one day
however if it's a job role for a higher more complex position such as a manager the
induction process usually lasts 1 week as there are many processes the individual has to go
through. The induction process is designed to provide an individual with all the knowledge
needed for their job role as well as roles and responsibilities. Tesco's current induction
process includes the individual being greeted by their manager and starting off by filling out
forms with their personal details. After this the individual goes through a PowerPoint put
together by their manager so that they can gain an understanding of the job role, what they
have to do, roles and responsibilities needed and an opportunity to ask any questions. After
this the individual is usually given a tour of the store and set up with their store ID.
, Strengths of Tesco's induction program
There are many strengths of Tesco's induction process. One strength includes it breaks
down Tesco's key values, policies and procedures for the individual making it easier for
them to understand. This allows the individual to understand the way Tesco works to help
its customers and staff through its aims and objectives. Another strength is that the
individual gets training relevant to their job role. For example, an individual applying for a
customer assistant role would have the opportunity to spend time with another staff
member to receive till training. As well as this, they have the chance to complete their e
learning relevant to their job role for example challenge 25.
Weaknesses of Tesco's induction program
There are many weaknesses of Tesco's induction process. One weakness includes it can be
seemed as time consuming to individuals as it can vary between to one day to one week.
This is because of all the information that the individual needs to know about. Not only this,
but some individuals may also have a longer induction process than others therefore there
might be gaps in knowledge. However, to mitigate this the individual's induction process
should be broken down to last one or two days and everyone's induction process should last
the same time. Another weakness is that some individuals might not prefer the induction
process due to it not being interactive as its not hands on training. Rather than shadowing
employees, individuals should be given more opportunities to have immersive training
experiences so that they are able to feel confident whilst starting their job role.
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