©SOPHIABENNETT
2024/2025 ACADEMIC YEAR
©SOPHIABENNETT 9/11/24 2024/2025
, ©SOPHIABENNETT 2024/2025 9:45 AM
MAN 320F Final Exam Study Guide with
Complete and Verified Solutions
The FIRO-B theory deals with ____________ in teams.
(a) membership compatibilities
(b) social loafing
(c) dominating members
(d) conformity - Answer✔️✔️-A. membership compatibilities
It is during the ____________ stage of team development that members begin to come
together as a coordinated unit.
(a) storming
(b) norming
(c) performing
(d) total integration - Answer✔️✔️-B. Norming
An effective team is defined as one that achieves high levels of task performance,
member satisfaction, and ____________.
(a) coordination
(b) harmony
(c) creativity
(d) team viability - Answer✔️✔️-D. team viability
Page | 1
, ©SOPHIABENNETT 2024/2025 9:45 AM
Task characteristics, reward systems, and team size are all ____________ that can
make a difference in team effectiveness.
(a) processes
(b) dynamics
(c) inputs
(d) rewards - Answer✔️✔️-C. Inputs
The best size for a problem-solving team is usually ____________ members.
(a)no more than 3or4
(b)5to7
(c)8to10
(d) around 12to13 - Answer✔️✔️-B. 5 to 7
When a new team member is anxious about questions such as "Will I be able to
influence what takes place?" the underlying issue is one of ____________.
(a) relationships
(b) goals
(c) processes
(d) control - Answer✔️✔️-D. Control
Self-managing teams ____________.
(a) reduce the number of different job tasks members need to master
(b) largely eliminate the need for a traditional supervisor
(c) rely heavily on outside training to maintain job skills
(d) add another management layer to overhead costs - Answer✔️✔️-B. Largely reduce
the need for a traditional supervisor
Page | 2
, ©SOPHIABENNETT 2024/2025 9:45 AM
Which statement about self-managing teams is most accurate?
(a) They always improve performance but not satisfaction. (b) They should have limited
decision-making authority.
(c) They operate with elected team leaders.
(d) They should let members plan and control their own work - Answer✔️✔️-D. They
should let members plan and control their own work
When a team of people is able to achieve more than what its members could by working
individually, this is called ____________.
(a) distributed leadership
(b) consensus
(c) team viability
(d) synergy - Answer✔️✔️-D. Synergy
Members of a team tend to become more motivated and better able to deal with conflict
during the ____________ stage of team development.
(a) forming
(b) norming
(c) performing
(d) adjourning - Answer✔️✔️-C. Performing
The Ringlemann effect describes ____________.
(a) the tendency of groups to make risky decisions
(b) social loafing
(c) social facilitation
(d) the satisfaction of members' social needs - Answer✔️✔️-B. Social Loafing
Page | 3
2024/2025 ACADEMIC YEAR
©SOPHIABENNETT 9/11/24 2024/2025
, ©SOPHIABENNETT 2024/2025 9:45 AM
MAN 320F Final Exam Study Guide with
Complete and Verified Solutions
The FIRO-B theory deals with ____________ in teams.
(a) membership compatibilities
(b) social loafing
(c) dominating members
(d) conformity - Answer✔️✔️-A. membership compatibilities
It is during the ____________ stage of team development that members begin to come
together as a coordinated unit.
(a) storming
(b) norming
(c) performing
(d) total integration - Answer✔️✔️-B. Norming
An effective team is defined as one that achieves high levels of task performance,
member satisfaction, and ____________.
(a) coordination
(b) harmony
(c) creativity
(d) team viability - Answer✔️✔️-D. team viability
Page | 1
, ©SOPHIABENNETT 2024/2025 9:45 AM
Task characteristics, reward systems, and team size are all ____________ that can
make a difference in team effectiveness.
(a) processes
(b) dynamics
(c) inputs
(d) rewards - Answer✔️✔️-C. Inputs
The best size for a problem-solving team is usually ____________ members.
(a)no more than 3or4
(b)5to7
(c)8to10
(d) around 12to13 - Answer✔️✔️-B. 5 to 7
When a new team member is anxious about questions such as "Will I be able to
influence what takes place?" the underlying issue is one of ____________.
(a) relationships
(b) goals
(c) processes
(d) control - Answer✔️✔️-D. Control
Self-managing teams ____________.
(a) reduce the number of different job tasks members need to master
(b) largely eliminate the need for a traditional supervisor
(c) rely heavily on outside training to maintain job skills
(d) add another management layer to overhead costs - Answer✔️✔️-B. Largely reduce
the need for a traditional supervisor
Page | 2
, ©SOPHIABENNETT 2024/2025 9:45 AM
Which statement about self-managing teams is most accurate?
(a) They always improve performance but not satisfaction. (b) They should have limited
decision-making authority.
(c) They operate with elected team leaders.
(d) They should let members plan and control their own work - Answer✔️✔️-D. They
should let members plan and control their own work
When a team of people is able to achieve more than what its members could by working
individually, this is called ____________.
(a) distributed leadership
(b) consensus
(c) team viability
(d) synergy - Answer✔️✔️-D. Synergy
Members of a team tend to become more motivated and better able to deal with conflict
during the ____________ stage of team development.
(a) forming
(b) norming
(c) performing
(d) adjourning - Answer✔️✔️-C. Performing
The Ringlemann effect describes ____________.
(a) the tendency of groups to make risky decisions
(b) social loafing
(c) social facilitation
(d) the satisfaction of members' social needs - Answer✔️✔️-B. Social Loafing
Page | 3
