Business Process - correct answer A set of tasks or activities that produce desired
outcomes.
Buy, make, sell.
Design, plan, store, service.
Financial Accounting - correct answer Concerned with tracking the financial impacts
of processes with the primary goal of meeting legal and regulatory reporting requirements.
Externally-focused.
Examples: income statement and balance sheet
Managerial Accounting - correct answer AKA: Controlling
Concerned with tracking costs and revenues for internal reporting, intended to help management
control costs and revenues and assess the profitability of various products and market segments.
Supports decision-making.
Silo Effect - correct answer Workers in different functional areas perform their tasks
in insolation (functional silos) without regard to the consequences for other components of the process.
Lose sight of the "big picture" of larger processes (fulfillment, procurement, etc.)
, Challenge at hand: coordinating among different functional areas of the organization.
Functional Structure - correct answer Organization is divided into functions, or
departments, each of which is responsible for a set of closely related activities.
Procurement Process (Buy) - correct answer All of the activities involved in buying
or acquiring the materials used by the organization, such as raw materials.
Production Process (Make) - correct answer The actual creation of the products
within the organization.
Fulfillment Process (Sell) - correct answer Consists of all the steps involved in selling
and delivering the products to the organization's customers.
Business Intelligence - correct answer The overall capabilities a company uses to
collect and analyze data from a variety of sources to better understand its operations and make better
managerial decisions
Supply Chain Management - correct answer Connects a company to other
companies that supply the materials it needs to make its products.
Helps company plan for their production requirements and optimize complex transportation and
logistics for materials
Architecture - correct answer The technical structure of the
software, the ways that users interact with the software, and the ways the software
is physically managed on computer hardware.
Application Suite - correct answer The collection of inter-company systems and the
underlying intra-company ERP system.
Suite vendors: SAP, Oracle