Airline Deregulation Act - answer ended the government's economic control of US
Airlines, enacted in 1978 airlines were then given the power to determine their own
routes, fares, and commissions.
Airlines Reporting Corporation ARC - answer organization owned by major US airlines
that regulates the distribution of airline tickets. Accredits agencies to sell tickets, etc.
Air Transport Association ATA - answer the trade association formed by major US
airlines that represents them before governmental bodies and promotes the safety and
efficiency of airlines
APEX fare - answer the most frequently used discount fare for international travel
arrival tax - answer A tax imposed on passengers entering a country
boarding pass - answerA document that allows a passenger on a flight
buffer zone - answerThe 225 miles zone extending from the US Border into Canada and
Mexico within which the US ticket tax is assessed
bulkhead - answera moveable partition that divides an airplane into compartments
bumped - answerDenied a seat on a flight even though one has a confirmed seat
because the airline oversold the flight
business class - answer(AKA executive class) A class of service ranging between first
class and coach in amenities.
Canadian Aviation Regulations (CARs) - answerA compilation of regulatory
requirements and rule governing civil aviation in Canada.
charter - answerspecially scheduled flights reserved by a private group or tour operators
circle trip - answerA journey that returns to the city where it began but that follows a
different route on the return trip. It is like a round-trip but involves two or more
stopovers.
civil aviation - answerAll cargo or passenger air travel done for hire, including scheduled
service and charters
classes of service - answerCompartments that distinguish levels of service
, coach - answerAKA economy class- a class of service in the least expensive and most
frequented compartment on an aircraft or Amtrak
code-sharing agreements - answerAgreements that allow an airline to use the same
two-letter code as a larger, better-known airline
commuter airlines - answerA small carrier that services one region (such as the Midwest
or New England)
configuration - answerthe layout of seats in an aircraft
confirmed - answera reserved travel arrangement
connecting flight - answerhas a stop that requires the passenger to change planes
connection - answeris a stop that occurs when the passenger gets off a plane wit the
sole purpose of boarding another plane
consolidator - answera distribution company that negotiates with airlines to buy seats on
flights at bargain rates and then resells the flight tickets
construction principle - answerRules and guidelines for formulating the airfare for
itineraries other than simple round-trips; usually used for international air travel
debit memo - answera document issued by and airline when an agent has issued an
airplane ticket not in compliance with rules and regulations; requires the agency to pay
a penalty or the difference in airfare between tickets that was issued and how the ticket
should have been issued.
denied boarding compensation - answerCompensation owed to a passenger who is
bumped if the airline cannot get the passenger to his or her destination within the
originally scheduled time
departure tax - answera tax imposed on passengers leaving a country
direct flight - answerhas one or more stops at which the passenger does not have to
change planes (AKA through flight)
discount fare - answerAKA promotional fare- a lower fare offered by an airline to
generate more business
domestic air travel - answerincludes all flights between and within the continental US
and parts of Alaska, Hawaii, Puerto Rico, the Virgin Islands and Canada.
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