- Study guides, Revision notes & Summaries

WGU (C429) Healthcare Operations Management – Preassessment Questions and Answers Already Passed The support staff of a large urgent care facility sees no career advancement opportunities within the organization. The organization knows it must identify other ways to increase job satisfaction or there will be high employee turnover. Which action can improve job satisfaction in this scenario? -Starting recognition programs -Conducting employee surveys -Providing autocratic leadership -...

WGU (C429) Healthcare Operations Management – Preassessment Questions and Answers Already Passed The support staff of a large urgent care facility sees no career advancement opportunities within the organization. The organization knows it must identify other ways to increase job satisfaction or there will be high employee turnover. Which action can improve job satisfaction in this scenario? -Starting recognition programs -Conducting employee surveys -Providing autocratic leadership -...

WGU C429 Healthcare Operations Management (C429) - PreAssessment The support staff of a large urgent care facility sees no career advancement opportunities within the organization. The organization knows it must identify other ways to increase job satisfaction or there will be high employee turnover. Which action can improve job satisfaction in this scenario? -Starting recognition programs -Conducting employee surveys -Providing autocratic leadership -Increasing horizontal communicat...

Community hospital A short-stay general or specialty (e.g., women's, children's, eye, orthopedic) hospital, excluding those owned by the federal government Well-Managed Healthcare Organization The _________________________________ describes how excellence is achieved by large HCOs. It identifies the essential functions, their organization, and the measures that document their performance. vertical integration Large HCOs and healthcare systems have a very different vision, called vertical...

WGU C429 Healthcare Operations Management (C429) - PreAssessment The support staff of a large urgent care facility sees no career advancement opportunities within the organization. The organization knows it must identify other ways to increase job satisfaction or there will be high employee turnover. Which action can improve job satisfaction in this scenario? -Starting recognition programs -Conducting employee surveys -Providing autocratic leadership -Increasing horizontal communicat...

WGU C429 Healthcare Operations Management (C429) - PreAssessment The support staff of a large urgent care facility sees no career advancement opportunities within the organization. The organization knows it must identify other ways to increase job satisfaction or there will be high employee turnover. Which action can improve job satisfaction in this scenario? -Starting recognition programs -Conducting employee surveys -Providing autocratic leadership -Increasing horizontal communicat...

WGU C429 Healthcare Operations Management (C429) - PreAssessment The support staff of a large urgent care facility sees no career advancement opportunities within the organization. The organization knows it must identify other ways to increase job satisfaction or there will be high employee turnover. Which action can improve job satisfaction in this scenario? -Starting recognition programs -Conducting employee surveys -Providing autocratic leadership -Increasing horizontal communicat...

The support staff of a large urgent care facility sees no career advancement opportunities within the organization. The organization knows it must identify other ways to increase job satisfaction or there will be high employee turnover. Which action can improve job satisfaction in this scenario? -Starting recognition programs -Conducting employee surveys -Providing autocratic leadership -Increasing horizontal communication Starting recognition programs A hospital's governing board of tr...

Stakeholders Healthcare leaders must respond to the needs of ______ fairly, consistently and quickly to avoid conflict and ensure that the organization meets their interests. patient Leaders must facilitate the building of a culture that encourages staff to consider the _____ perspective. goals Leaders should set realistic, achievable ____ and benchmarks for quality of care, patient satisfaction, and staff satisfaction. Healthcare Organization technology community The HCO (______ ______...

improve employee performance through observation and feedback e.g. hospital is opening soon and conducting drills. CNO observes that the last several drills have slow response times for some units. Manager participation with Debriefing Meeting with employees to understand their concerns promote a sense of teamwork among employees. e.g. hospital is opening soon. CNO learns that several employees are getting into arguments. Asking employees to work together resolve department issues like too...