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[Show more]ld selling - "walking brochure" 
new selling - idea of intelligence 
how people do new selling with intelligence - -adaptive 
- pay attention to prospect 
-pivot and shift 
-think through problems 
-uncover patterns 
-new ways to add value 
-consultant in business advisor 
*emotional intelligence ...
Preview 3 out of 16 pages
Add to cartld selling - "walking brochure" 
new selling - idea of intelligence 
how people do new selling with intelligence - -adaptive 
- pay attention to prospect 
-pivot and shift 
-think through problems 
-uncover patterns 
-new ways to add value 
-consultant in business advisor 
*emotional intelligence ...
1x sold
ld Selling - Walking brochure 
New Selling - - Adaptive 
- Pay attention to prospect 
- Pivot and shift 
- Think through problems 
- Uncover patterns 
- New ways to add value 
- Consultant and advisor 
_____ is needed for a successful sales individual - Intelligence 
Emotional Intelligence (EI) - Em...
Preview 2 out of 15 pages
Add to cartld Selling - Walking brochure 
New Selling - - Adaptive 
- Pay attention to prospect 
- Pivot and shift 
- Think through problems 
- Uncover patterns 
- New ways to add value 
- Consultant and advisor 
_____ is needed for a successful sales individual - Intelligence 
Emotional Intelligence (EI) - Em...
3x sold
Who decides what office supplies are purchased for your company? - Situation 
What difficulties do you experience when using office supply vendors - Problem 
Are deliveries late on a regular basis? - Situation 
What impact does this scheduling issue have on your business? - Implication 
How would an...
Preview 2 out of 5 pages
Add to cartWho decides what office supplies are purchased for your company? - Situation 
What difficulties do you experience when using office supply vendors - Problem 
Are deliveries late on a regular basis? - Situation 
What impact does this scheduling issue have on your business? - Implication 
How would an...
1x sold
Key to understanding customer objections is... - selling slow 
3 steps in handling objections - 1. Clarify, 2. Respond, 3. Confirm 
Clarify - Explore the Objection, Understand motivation behind it 
Respond - Use what was learned in clarification step to put customer at ease 
Confirm - Ask question t...
Preview 2 out of 12 pages
Add to cartKey to understanding customer objections is... - selling slow 
3 steps in handling objections - 1. Clarify, 2. Respond, 3. Confirm 
Clarify - Explore the Objection, Understand motivation behind it 
Respond - Use what was learned in clarification step to put customer at ease 
Confirm - Ask question t...
Objections - concerns or questions raised by the buyer 
Handling objections - is nothing more than explaining 
relative 
value. 
Requires a positive attitude and a solution-orientation 
Needs - I Do Not Need the Product or Service 
I've Never Done It That Way Before 
Objections related to _____? 
P...
Preview 3 out of 20 pages
Add to cartObjections - concerns or questions raised by the buyer 
Handling objections - is nothing more than explaining 
relative 
value. 
Requires a positive attitude and a solution-orientation 
Needs - I Do Not Need the Product or Service 
I've Never Done It That Way Before 
Objections related to _____? 
P...
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