Exam (elaborations)
Viosca Exam 3 MAR 3400 | 109 Questions with 100 % correct answers | Verified
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Key to understanding customer objections is... - selling slow 3 steps in handling objections - 1. Clarify, 2. Respond, 3. Confirm Clarify - Explore the Objection, Understand motivation behind it Respond - Use what was learned in clarification step to put customer at ease Confirm - Ask question ...
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